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New

Senior Director New Service Delivery Beta Programs

Lumen Technologies
$ - $ yearly
United States, Washington, Bellevue
Sep 06, 2025

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sr Director of New Service Delivery (Beta) drives execution across the Connected Ecosystem's beta lifecycle. This role translates innovation into scalable services by managing feasibility, service design, validation, and go-to-market readiness. The Sr Director ensures delivery excellence for existing products and services, coordinating cross-functional teams across product, engineering, marketing, and sales.

Location

This is a Hybrid position with expectations of being in the Lumen office located at0401NE 8th Street Bellevue Washington 98004 an estimated 2 to 3 times weekly.

The Main Responsibilities
  • Lead execution of beta partner and customer onboarding strategies.
  • Manage feasibility assessments, service design, validation, and go-to-market planning.
  • Deliver new services through structured feedback loops and readiness enablement.
  • Ensure operational scalability and reliability through disciplined planning and validation.
  • Oversee delivery of existing Connected Ecosystem products and services.
  • Coordinate cross-functional teams to execute prioritized use cases and business outcomes.
  • Support transition from concept to execution, including implementation and value realization.
  • Monitor and forecast team capacity across beta delivery and ecosystem execution.
  • Optimize resource allocation to meet delivery timelines and strategic goals.
  • Support workforce planning to address skill gaps and scaling needs.
  • Promote a culture of agility, accountability, and continuous improvement.
What We Look For in a Candidate
  • Ten years of relevant experience with 7+ years leadership experience in cloud-native architectures, edge computing, network engineering, or hybrid cloud environments.
  • Proficiency in beta delivery, service design, and go-to-market execution.
  • Demonstrated ability to lead cross-functional teams through complex delivery cycles.
  • Expertise in team capacity planning and resource optimization.
  • Strong program management and stakeholder engagement skills.
  • Strategic thinker with operational discipline and outcome orientatio
  • Bachelors Degree in a related field or equivalent years of expereince
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$188,592 - $251,456 in these states: WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits

Bonus Structure

#LI-Hybrid #LI-KS1

Requisition #: 339829

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


Application Deadline
09/13/2025
Applied = 0

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