Shipping and Receiving Lead

Your Opportunity as Shipping & Receiving Lead

As the Shipping & Receiving Lead, you will be responsible for leading and monitoring all shipping and receiving activities on a shift specific schedule. This role will oversee the shipping and receiving processes of loading trucks, overseeing the operators and safety requirements, generating the necessary and required shipping manifest to accurately ship finished products, and receive bulk items in the operation.

Location: Arkadelphia, AR

Work Arrangements: 100% on-site

Compensation Rate:Hourly Non-Exempt

Reports to: Shipping Asst. Manager/Shipping Supervisor

In this Role You Will:

• Provide directions and monitor shipping and receiving activities to ensure efficiency and compliance
• Review handoff reports and address outstanding tasks from prior shifts
• Finalize orders to ensure shipments are picked, staged, loaded, and documented accurately
• Investigate material discrepancies (shortages, damages, errors) and trigger root cause analysis
• Prepare work areas, equipment, and paperwork for the next shift's success
• Properly isolate, tag, and report nonconforming or unusable materials
• Conduct cycle counts as required and communicate low stock levels
• Ensure FIFO (First In, First Out) principles are consistently followed
• Pick, load, and process outgoing shipments with full and accurate documentation
• Maintain compliance with all regulatory and customer requirements
• Keep accurate shipping and receiving records (packing lists, bills of lading, etc.)
• Operate computerized inventory systems, scanning equipment, and shipping software
• Safely operate forklifts, pallet jacks, hand trucks, and yard trucks
• Verify Team Members are following safety procedures
• Train, guide, and provide real-time coaching for shipping and receiving staff to include training in the safe operation of equipment and other compliance guidelines
• Ensure compliance with all quality standards to include enforcement of good manufacturing practices (GMP's), product quality standards, and all quality related food handling requirements

The Right Role for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Minimum Qualifications:

• High School diploma or equivalent (GED) required at a minimum.

• Previous experience working in a manufacturing environment and shipping/warehouse setting
• Capabilityto work well in a team environmentand be willing to help solve problems and implement solutionswith diverse employees
• Proficient in Microsoft Office applications

Additional skills and experience that we think would make someone successful in this role:

• Experience in a food manufacturing environment is preferred

Work Environment

This job operates in a manufacturing environment, and most time is spent in a plant environment/shipping/receiving area where the noise level can be high, and where PPE is required.

Learn More About Working at Smucker

• Our Total Rewards Benefits Program
• Our Thriving Together Philosophy Supporting All Impacted by Our Business
• Our Continued Progress on Inclusion, Diversity and Equity

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