Office Clerk 11-165 SC/San Fernando Valley Corps

General Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Office Clerk reports to and works under the supervision of Corps officers, assist with all duties assigned by Corps officers, mailing correspondence, contacting donors, keeping privacy, assisting with ministries such as troops, setting programs with necessary equipment of supplies, setting special events, and seasonal events.

Essential Functions

Office Clerk, for The Salvation Army is a position of sacred trust - representing, nurturing, protecting and advancing the mission and purpose of The Salvation Army; and serving the needs of people in our community with dignity and respect. As such, all employees are expected to fulfill the following responsibilities within the scope of duties they perform:

Organizes and prioritizes the various tasks of the San Fernando Valley office in order of their importance.

• Answering phones and directing calls accordingly
• Provide information about Corps and Social Service program.
• Support all the regular and seasonal assistance programs to the community.
• Make flyers, posters, letters, and social media posts
• Coordinate volunteer activities, including managing applications, assigning projects, and overseeing the hiring process for bell ringers.
• Maintain and organize WM and CCM Corps records in the R Drive, along with documentation for other programs, coordinate CCM visitations with corps members and officers.
• Processing AP, Credit Card receipts and AR.
• Actively support and participate in all Salvation Army campaigns, initiatives, and related training programs
• Communicates directly with donors, partners and Corps Officers daily regarding any issue.
• Opens and sorts all incoming mail for the San Fernando Valley Corps including confidential matters.
• Make deposits to the bank weekly after counting.
• Willing to empty trash cans, clean glass window and pick up chairs and tables as needed
• Confidentiality of all documents and personal information.
• Track and maintain record of PTM, volunteers and employees training and update as needed
• Schedule repairs, and or obtain quotes for repair from different vendors accordingly.

Administrative software-related skills

• Organize files accordingly
• Responsible for all aspects of office supplies
• Usage of Army apps and upkeep records accordingly
• Renew license and permits accordingly
• Any other assignment as assigned by Corps Officers

Seasonal Effort

• Assist with client intake for seasonal assistance as needed.
• Assist with the collection and distribution of toys and food, as assigned by Corps Officers and in coordination with community donors.
• Kettle program (locations, hiring workers paperwork, counting money)
• Assist with delivering or collecting kettles from locations.
• Assist with back-to-school program
• Assist with Summer camp program
• Set up and maintain contact with store for Angel trees at Walmart
• Reach out to vendors as assigned by Corps Officers

Special Events Logistics

• Assist with logistics and planning for special events, including setup, advertising, operations and clean up.
• Drive for any of the programs or events according to the need.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 40 lbs.

Acknowledge of The Salvation Army's Religious Purposes

The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing in his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Salvation Army's religious purposes.

Minimum Qualifications

• High school diploma required
• Must have data management and reporting skills.
• Minimum of two years of secretarial and programs experience.
• Valid California driver license

Skills, Knowledge & Abilities

• Good communication skills, including both oral and written.
• If working in an area with children a criminal background check is required with certification for Protect the Mission policies and procedures.
• Driving test and pass MVR check
• Bilingual English/Spanish preferred.
• Able to function in a fast-paced, frequently changing environment.
• Must possess good Guest Relations skills
• Ability to work flexible hours including some weekends and evenings a must.