AVP, Design

JOB SUMMARY: Reporting to the SVP of Product, the AVP of Design will lead design and user experience at Claritev to help shape our future of brilliant solutions that drive affordability and fairness in healthcare. This role will be responsible for ensuring a consistent, scalable, and accessible user experience across all digital products and platforms. You will work closely with Product, Marketing, Growth, Engineering, Innovation and senior stakeholders to align on a vision for design that scales best practices and drives innovation across the healthcare ecosystem. We're looking for someone with experience in building a mature Design and UX practice who can help us evolve our product solution lifecycle and ensure users are at the heart of our business.

JOB ROLES AND RESPONSIBILITIES:

1. Drive excellence in our solutions lifecycle by integrating user centered design practice into our product management approach, championing design thinking and a culture of research and prototyping

2. Work across the org to develop and execute a vision for an end-to-end Claritev experience

3. Work across the org to cultivate relationships that establish collaborative processes for understanding and meeting user needs

4. Build, lead and mentor a world class Design and User Experience team through strategic hiring, educational development and operational excellence

5. Establish a design system team to create a well-documented design system and governance model to scale on-brand best practices and accessible design patterns

6. Create design operations to ensure the team works effectively and creates impact

7. Ensure compliance with HIPAA regulations and requirements.

8. Demonstrate commitment to the Company's core values.

9. The position responsibilities outlined above are not to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

10. Select, develop, and evaluate staff to ensure the efficient operation of department.

11. Collaborate, coordinate, and communicate across disciplines and departments.

12. Ensure compliance with HIPAA regulations and requirements.

13. Demonstrate Company's Core Competencies and values held within.

14. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.

15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.