New

Preferred and Small Business Banking Training Specialist

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Sep 12, 2025
Job Title: Preferred and Small Business Banking Training Specialist Location: CityScape What you'll do: As a Preferred and Small Business Banking Training Specialist you'll play a pivotal role in improving employee capabilities and ensuring that Preferred and Small Business Banking employees are equipped with the necessary skills and knowledge to perform their duties effectively. You'll support the design and development of comprehensive training programs tailored to the needs of Preferred and Small Business Banking. Collaborating closely with the Preferred and Small Business Banking Training Team and subject matter experts, you'll create and facilitate engaging and impactful training materials such as presentations, manuals, web-based training, and instructor-led sessions. Utilizing a variety of instructional techniques, you'll be expected to make learning accessible and effective for all employees, regardless of their learning styles. In addition, you'll evaluate effectiveness of the training programs by employing various assessment tools, such as surveys, quizzes, and performance metrics, to measure the impact of training on employee performance and development. Based on the data collected, you'll make informed recommendations for continuous improvement, ensuring that training programs remain dynamic and responsive to the evolving needs of Preferred and Small Business Banking. You'll foster a culture of continuous learning and professional development within the bank by promoting available training opportunities and encouraging employees to pursue ongoing education and skill enhancement to help them achieve their career goals. Your efforts will contribute to the overall growth and success of the institution, ensuring that the bank maintains a competitive edge with a well-trained and knowledgeable workforce. Support the design and development of training programs by partnering with the training team to create and deliver comprehensive training programs tailored to the specific needs of Preferred and Small Business Banking. Work closely with the training team and subject matter experts to develop engaging training materials for employees of all learning styles. Utilize a variety of instructional techniques. Deliver effective training by utilizing various instructional techniques to make learning accessible for all employees. Evaluate training effectiveness and use assessment tools to measure the impact of training on employee performance. Provide informed recommendations for continuous improvement based on data collected. Keep up to date with industry trends and regulatory changes to ensure training content remains relevant. Foster a culture of ongoing education and skill enhancement within the bank. What you'll need: 1+ years of related experience in learning and talent development, public speaking, presentation skills, or similar or similar field. High school diploma required. Entry level to intermediate experience in financial services preferred. Entry level to intermediate Microsoft Office Suite skills. Entry level to intermediate knowledge and experience with facilitation techniques. Entry level to intermediate detail orientation and organizational skills. Entry level to intermediate analytical and critical thinking skills. Entry level to intermediate experience with managing and prioritizing tasks effectively. Entry level to intermediate public speaking experience preferred. Intermediate speaking and writing communication skills. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation