Ray-Ban Wynwood - Store Manager2

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If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Vigano and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.

GENERAL FUNCTION

The Store Manager is responsible for leading their team on the sales floor, delivering a positive customer experience, meeting sales key performance indicators (KPIs), and merchandising the store to meet brand standards. Additionally, the Store Manager will be responsible for recruiting, onboarding, and developing their team.

MAJOR DUTIES AND RESPONSIBILITIES

• Oversees all sales and operational activities of the store to ensure weekly and monthly sales objectives are met.
• Recruits, onboards, and develops qualified talent, preferably with experience in a luxury retail environment.
• Coaches associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently delivers an exceptional customer service experience.
• Provides recognition to associates for positive performance.
• Meets brand standards of presentation and operations.
• Continuously monitors the business by analyzing KPIs and implementing action plans accordingly.
• Responsible for maintaining accurate product inventory.
• Drives participation in assigned monthly training courses.
• Effectively manage all employee relation concerns, including time and attendance, unsatisfactory performance, and asset protection.
• Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe and/or prescription.
• Ability to move boxes weighing up to 20 pounds around the store for various needs.
• Must be able to remain in a stationary position for duration of shift.
• Additional responsibilities as needed.

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• Retail management experience, preferably within a luxury selling environment.
• Strong oral and written communication skills
• Financial acumen
• Strong interpersonal skills
• Flexibility to work non-traditional hours including evenings and weekends.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.