Peripheral Equipment Operator

ARES Corporation is hiring a Peripheral Equipment Operator to work on site at Ames Research Center. The role of the peripheral equipment operator is to provide entry-level technical support for printers, multifunction devices (MFDs), and related equipment, including installation, routine maintenance, troubleshooting, and basic repairs. The technician ensures devices remain operational and user needs are met while maintaining accurate service tickets, documenting all work performed, and escalating issues when necessary. In addition, this role is responsible for safeguarding the security of the print environment by following established protocols, handling sensitive information appropriately, and supporting compliance with organizational policies. This position provides an opportunity to build foundational technical skills while delivering reliable and customer-focused support.

Minimum Requirements:

• Experience providing IT support in a large organization
• ServiceNow and CostPoint experience is highly desired.* Attention to detail is a must. Self-motivation is a must.
• Ability to work efficiently with accuracy and meet demanding timelines is a must for successfully executing the
  requirements for this position.
• Ability to maintain a basic security clearance..

Education and Relevant Work Experience:

• High school diploma
• Valid driver's license Required

ARES Benefits:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA/FSA Accounts
• Life & Disability Insurance
• Critical Illness & Accident Insurance
• 401(k) Plan
• ESOP
• Paid Time Off & Holidays

ARES is an EEO/AA/Disability/Vets Employer and complies with E-Verify. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.