Responsibilities
Manages and contributes to the effective support and strategy of the team assigned to his/her leadership. Responsible for coordinating laboratory system implementations and the 24/7 support to maintain those systems. Assigns projects to staff and monitors progress. Provides mentorship to team. Must possess the ability to communicate appropriately with all levels of internal and external customers. Provides input to policy regarding standards and budgetary constraints. Makes personnel decisions for all team members. Key Accountabilities:
- Completes various special projects, which may require reviewing/analyzing information to identify problems and prepare recommendations for resolutions.
- Coordinates aspects of patient centered cycle planning, design, resources, development, implementation, communication, maintenance, and evaluation of new and existing functionality.
- Works collaboratively with users of the patient centered information systems. Maintains relationships with supported communities to continue to improve the functionality of the information systems to support daily operations.
- Identifies schedules and oversees preventative maintenance for patient centered applications. Oversees integrated development work related to system upgrades. Evaluates group resource requirements including personnel, software, and equipment. Makes recommendations as indicated.
****This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina** About Norton Healthcare Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system has six Louisville-based hospitals, which includes a children's hospital with a Level I Pediatric Trauma Center, and three hospitals in Southern Indiana.
With more than 23,000 employees, over 1,750 employed medical providers and more than 3,000 total providers on its medical staff, Norton Healthcare is Louisville's second largest employer. It provides care at more than 400 locations throughout Kentucky and Southern Indiana. The six Louisville hospitals have a total of 1,907 licensed beds, and the Southern Indiana hospitals have a total of 347 licensed beds. The hospitals provide inpatient and outpatient general care as well as specialty care, including heart, neuroscience, cancer, orthopedic, women's and pediatric services. The system also includes 10 outpatient centers, 19 Norton Immediate Care Centers, 14 Norton Prompt Care clinics and an expanded telehealth program. A strong research program provides access to clinical trials in a multitude of areas.
Norton Healthcare's Louisville hospitals and Norton Cancer Institute are LGBTQ+ Healthcare Equality Leaders. Our facilities first received this designation from the Human Rights Campaign (HRC) in 2018 and have received it in all subsequent years that the designation has been awarded. Norton Healthcare also was recognized in 2022, 2023 and 2024 on the Disability Equality Index's list of Best Places to Work for Disability Inclusion.
More information is available at NortonHealthcare.com.
Qualifications
Required:
- Three years of supervisory/management experience.
Desired:
- Bachelor Degree
- Medical Laboratory Technician OR Medical Technologist
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Norton Healthcare
remote work
Dec 02, 2025