Training & Design Specialist II

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Training and Design Specialist II to join our Workforce Benefits Division in Newport Beach, CA; Omaha NE or Chattanooga, TN. If hired in Chattanooga, TN, the work location is fully remote but is expected to transition to an in-office position in the future.

As a Training and Design Specialist II, you'll play a key role in shaping the training experience for the Workforce Benefits Division by leading the development of engaging, effective training solutions for select areas within Workforce Benefits. You will oversee the design process from start to finish, including needs assessment, design, development, delivery, and evaluation. The ideal candidate will bring expertise in adult learning, instructional design, and eLearning development, with a strong focus on details, quality, creativity, and learner outcomes.

This role reports to the Training Manager for the Workforce Benefits Division and will play an integral role in translating the division's strategy to action. You embrace the ambiguity and high degree of complexity associated with standing up a new business and new organizational structure. You are willing and able to jump in where needed and you bring an innovative mindset to solving critical business problems.

How you'll help move us forward:

• Demonstrate ability to quickly learn new, complex content to create and train engaging learning.

• Effectively partner and collaborate with Business areas and subject matter experts to assess training needs and research, create, and implement learning and development strategies and initiatives.

• Design and develop training content, including trainers' guides, participant materials, online courses, videos, visuals, job aids, and other resources, to effectively implement training.

• Deliver engaging content in all environments (ex: virtual, face-to-face) and create a learning plan that includes reinforcement activities, when appropriate.

• Evaluate programs and courses to ensure successful learning transfer and application.

• Ensure all documentation follows compliance guidelines for approval, storage, and retention.

• Seek feedback from peers, manager and participants to improve training delivery, content and communication skills.

The experience you bring:

• 3+ years of experience

• 4-year degree or equivalent experience

• Proficiency in adult learning theory, and classroom and webinar facilitation

• Expertise in curriculum design.

• Excellent written and verbal communication skills with strong attention to detail.

• Experience with Articulate, Camtasia, or other video/online content creation software.

• Able to work effectively with diverse groups of people and various position levels.

• Must be able to plan and manage time effectively to meet project deadlines.

• Must be comfortable working in an environment of change.

• Experience in life insurance, financial services, or employee benefits markets highly desired.

• Ability to work autonomously, setting an agenda in line with company priorities and driving high-impact, high-quality work product through collaborative and individual efforts.

What makes you stand out:

• Group Benefits experience

• Virtual learning experience

• System training experience

• Curriculum Design / Instructional Design experience

• Experience with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, Vyond, or similar

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.