Patient Servicing Representative

Are you a Patient Servicing Representative looking to join one of the top companies in the Health Insurance industry?

Are you looking to further your career and grow?

Do you have Customer service experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in Buffalo, NY. Interested?

Here's what you'd do:

• The Patient Servicing Representative, under the supervision of the Supervisor, Operations, is primarily responsible for triaging all incoming calls and directing them to the correct phone queue for better assistance.
• A patient servicing representative, through incoming calls directs customer inquiries about billing, procedures, policies, and available services to the correct area via a phone queue.
• Maintain patient records, filing, and documentation duties.
• Work as a team member within the patient services department and all other departments to promote information sharing and continuous process improvement.
• Representatives must function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist

Here's what you'll get:

Pay: $18.00/hr.

Hours: 40 hours/week

Length: Contract (6 months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum 2 years of Customer service experience

• Call Center experience

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.
• Work is typically performed in an office environment with some physical demands such as: sitting for long periods of time (6-8 hours per day) bending, stretching, lifting, typing, speaking, hearing, handling, fingering, lifting to 5 lbs., near acuity/clarity with or without correction, subject to inside environmental conditions but not necessarily from temperature changes, subject to moderate noise, and normal exposure to everyday risks and discomfort needing common safety precautions.
• While performing the duties of this job, the associate is regularly needed to communicate professionally in person, over the telephone, through email, and other electronic means, handle various types of media and equipment, and visually or otherwise identify, observe, and assess.
• Responsibilities occasionally may need an adjusted work schedule, overtime, and evening hours to meet deadlines.
• The ability to telecommute (work remotely off-campus) as necessary, regularly, or whenever necessary to continue business operations.