Urology Clinical Resource Manager

We Make Life More Rewarding and Dignified

Location: WFH (US6)
Department:

Summary:

The Clinical Resource Manager is part of the US Continence Care marketing team and responsible for identifying and building actionable clinical education and marketing strategies that grow the Continence Care business, strengthen customer relationships, and advance Hollister's clinical expertise. This position requires the ability to quickly build clinical trust inside and outside of the organization while being able to surface insights from the clinical community. The Clinical Resources Manager reports to the Sr. Manager - US Continence Care Marketing and is a field based remote role.

Responsibilities:

Manage key clinical education programs and activities - 60%

• Create, manage and/or deliver customized educational programs for key customer groups (end users, nurses, channel partners, IDN and GPO decision makers) to enhance the value of Hollister as a business partner.
• Create and deliver effective clinical and product educational programs that assist with US commercial objectives (e.g., Annual sales meetings, new associate onboarding, product launches, regional clinical meetings).
• Lead key initiatives as it relates to focused nursing/medical customer groups (e.g., Clinical Advisory Boards, End User Advisory Boards, focus groups, professional organizations).
• Design educational tools that meet customer needs based on assessments of clinical/end user groups.
• Implement assessment tools to measure the value of clinical education activities.
• Travel with sales representatives to mentor and provide direct feedback within clinical focus.
• Collaborate with Sales Management on field representative development.
• Identify and develop Key Opinion Leaders to help lead discussions and programs.
• Support clinicians in the development of case studies and other contributions that influence clinical practice.

Collaborate with critical functional areas within Hollister - 35%

• Provide clinical expertise to cross-functional departments (e.g., Innovation Management Office, NPD, Marketing, Clinical Affairs, R&D, Safety, and Legal).

• Interface directly with Sales Specialists to provide clinical input and support sales objectives, especially in key strategic accounts.
• Manage and leverage clinical relationships to support growth goals (e.g., poster development, white papers, presentations, clinical evidence, market and clinical evaluations).

Other- 5%

• Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment and user needs.
• Actively participate in key professional conferences and meetings (e.g., ASCIP, SUNA, ARN).

Work Experience Requirements:

• Number of Overall Years Necessary: 5 - 10 years
• Master's Degree or Advanced Nursing Degree (e.g. NP, PA, Doctorate of Nursing)
• Minimum of 5 years of experience as a nurse in urology setting
• Public speaking and teaching experience

Preferred Specialized Skills/Technical Knowledge:

• Strong communication skills at all levels of the organization combined with strong presentation, writing, editing, and public speaking skills.
• Strong organizational skills
• Demonstrated ability to be inquisitive and creative
• Ability to influence without authority internally and externally
• Experience in medical device, medtech, or healthcare corporation
• Intermediate level skill in Microsoft Office; advanced level skills a plus
• Experience with new product development and product launches
• Past experience with large audience presentations and the coordination of educational events
• Contributions to professional organizations, journals, or the clinical body of evidence

Education Requirements:

• Accredation Degree (Equivalent to Bachelor's Degree) in nursing, or relevant field, or equivalent practical experience

Essential Functions of the Role:

• Ability to operate a computer and utilize standard office equipment
• Ability to travel domestically (50%) and internationally (5%)
• Must be able to stand for long periods of time (e.g. for In-Services, Product Training, and Events)
• Must be able to lift up to 35 pounds (e.g. for conferences, product training, meetings)

About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 35097

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.

• The anticipated base pay range for this position is $104,522 - $164,249 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
• The Company's health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
• The Company's 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants "safe harbor" matching contributions.
• The Company's paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
• The Company's additional benefits include: education assistance and adoption assistance benefit programs.