Retail/Catering Lead

The University of Wisconsin-Platteville is currently seeking applicants for a Retail & Catering Lead position. This position will work in a synergistic and educational environment to provide customer service and related activities in campus catering operations, following established procedures and best practices to assure high quality catering services. The incumbent will be expected to adapt quickly and effectively to daily changes in business needs including increased & decreased guest count, menu substitutions, staffing needs, customer requests, and more.

• Leads service for retail venues and catered events

• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures

• Performs routine and non-routine food preparation activities including cook to order and specialty foods

• Cleans, inspects, and maintains kitchen equipment and work areas

• Works with catering customers to establish menus, service styles, and other details of catered events

• Schedules, trains, and guides service staff and bartenders

Responsibilities:

• Lead Dining Services staff in the setup, preparation and service of catering, student center food court operations and all other Dining Services locations.

• Game plan daily operation based on the priorities of the day, communicating with management, staff and the customer to insure operational standards.

• Direct the setup, delivery of service and break down of service.

• Monitor dining area and serving lines for proper appearance.

• Evaluate quality of service to guests, recommending changes to Assistant Director Dining Services.

• Troubleshoot dining and kitchen concerns, such as food shortages, timeliness of food deliveries, etc.

• Provide direction and leadership to team members

• Maintain proper sanitation standards.

What You'll Need to Succeed:

• High School Diploma/GED

• Experience in managing food service operations

• Ability to work some nights and weekends

Why It's Great to be a Pioneer:

The University of Wisconsin-Platteville, founded in 1866, offers 47 baccalaureate and 10 master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.

Take a virtual tour of our campus!

Application Deadline:

Applications must be submitted by October 8, 2025, for priority consideration. Applications will be accepted until the position has been filled.

How to Apply:

The following documents are required for applicant consideration:

• A current resume or document with work history

• Contact information (name, telephone number, and email address) for 3 professional references.

• Additional documents as needed

Legal Notices and Important Information:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.

The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

In compliance with the Clery Act of 1998, the University of Wisconsin-PlattevilleAnnual Security & Annual Fire Safety Reportis available for review. Call the UW-Platteville Campus Police Office at608.342.1584for a paper copy of the annual report.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released.See Wis. Stat. *. 19.36(7).

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.