Sr Program Manager

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

The Sr Program Manager is responsible to coordinate, plan, document and manage highly complex, mission critical programs and projects. These programs and projects will have card / payments focus which requires a strong influencer with the ability to facilitate, collaborate and build consensus among a broad range of stakeholders. The Sr Program Manager will serve as the first line of knowledge and escalation for assigned program's health, while continuously seeking ways to improve the effectiveness, efficiency, and output of the overall program. This position acts as a liaison ensuring consistent communication of the program and project statuses are conveyed across the organization. The Sr Program Manager typically reports to Director of Program Management.

What you'll be doing

Developing program/project charter that includes specifications and objectives from initiation to delivery for complex projects within the program.
• Defining scope to meet objectives, develop project roadmaps, and develop capacity and resource requirements.
• Actively monitoring program/project progress throughout the project lifecycle in addition to providing guidance on preparing, maintaining, and updating program level milestones and/or project plans, agendas, and systems set-up for program related projects.
• Preparing and delivering regular executive level updates.
• Identifying appropriate resources needed, ensuring availability necessary for program deliverables.
• Managing resource needs and tasks within respective departments, other internal departments, and outside service providers. This may include collaboration with functional department managers to assemble project teams.
• Documenting program/project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while meeting targets and initiatives.
• Serving as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the program's status and respond to questions or inquiries regarding the program.
• Maintaining open communications and relationships with the program team, coordinating and conducting meetings as appropriate.
• Conducting risk assessment of strategic, technical, financial, or business factors affecting the program.
• Incorporating post-project reviews with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology.
• Working with resource leaders to allocate and monitor project resourcing capacity, as needed.
• Mentoring and assisting department team members, Project Managers I, II, and Senior in project execution including project initiation, audit requirements, sharing of best practices, attending project meetings for post meeting feedback and coaching.
• Leading the implementation of continuous improvement, including defining and implementing best practices and tools that support the program lifecycle in concert with portfolio leadership.
• Proficiently driving partner and vendor relations as it relates to projects and potential RFP processes.
• Promoting continuous improvement and best practices and represents the EPMO on assigned strategic initiatives including enhancing the Program's PMO functional capabilities.

What you will need to be successful

• 7+ years proven track record in delivering complex, cross-functional programs/projects comprised of level projects successfully, timely, and within budget
• 7+ years working knowledge and first-hand experience using a combination of the following project management methodologies: Agile Scrum, Kanban, and Waterfall
• Experience with cards / payment domains
• Communicates with poise, confidence and professionalism to a variety of audiences
• Consistently models and cultivates HealthEquity values
• Develops and presents materials and presentations that can be tailored to all levels of the organization, including executives, in a way that encourages interaction and comprehension
• Experienced in creating strategic roadmaps to articulate the vision of program delivery
• Proactively identifies and mitigates critical factors that impact project engagement
• Provides appropriate project direction, support, and recognition

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

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At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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