IMAGING SVCS REPRESENTATIVE

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You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The Imaging Services Representative performs a variety of skilled and complex clerical functions using a computer and the Imaging Service Department and Hospital Information Systems. Greets and takes care of the needs of our internal and external customers Collects appropriate data to correctly provide the customers with the requested services. Interviews patients to obtain demographic and financial data. Creates patient records and/or enter physician orders in the computer. Receives visitors and telephone calls, refers callers to the appropriate department or staff member. Takes action to resolve problems that may arise in their interaction with patients and physicians. Deals with confidential information in accordance with hospital policy

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8

Location:

Sibley Memorial Hospital

Washington D.C.

Shift:

FT/Days

Education:

High school graduate or equivalent

Essential Duties & Responsibilities:

• Obtains accurate and relevant information from patients, physicians, physician's offices, payors and attorneys. Uses the information and data collected to provide the customer with the service requested, in and accurate and efficient manner
• Interacts constantly and efficiently with the Hospital Information system and or Radiology Information system in order to perform job duties.
• Determines consistency and completeness of the obtained data in forms and records; initiates or takes action to resolve problems; and adjusts data before processing.
• Retrieves and inputs data into computerized registration system while verbally asking questions and receiving responses. Visually reviews patient's record to verify accuracy of data on pre-registered accounts.
• Scans appropriate documents into the radiology information system using the document scanner.
• Gives and receives detailed information regarding interrelated departmental activities, policies and/or procedures to employees and the public via telephone or personal contact.
• Deals discretely with sensitive, confidential patient information in accordance with hospital policy.
• Receives visitors and telephone calls. Refers callers to appropriate staff member.
• Keeps patients, physicians and staff informed about potential problems or delays in the service requested.

Other Duties & Responsibilities:

• Assists with the orientation and training of new employees to clerical procedures, operation of equipment, location of supplies, etc.
• Maintains a clean, orderly, quiet environment within the department with special attention to assigned workstation and patient waiting area.
• Attends departmental and clerical staff meetings and participates in oral discussions.
• Performs other related duties as required.
• Maintains departmental resource material up-to-date and in easily retrievable formats.
• Maintains adequate inventory of office supplies reordering only as needed.
• Operates office machines such as document scanner, photocopiers, fax and computers.

Minimum Requirements:

• Computer skills. Must be able to understand computer commands and ability to utilize Personal Computer using available software. Proficiency utilizing keyboard and mouse and document scanner.
• General knowledge of human anatomy and physiology, medical terminology.
• Able to read physicians orders and prescriptions
• Able to communicate in an effective manner in oral and written form. Good command of the English language is necessary.

• Ability to utilize departmental telephone/PA system to communicate with employees, physicians and hospital staff. Must be able to effectively communicate both orally and in writing to patients, hospital staff and physicians

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 18.57/hour - Maximum 30.64/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.