Client Business Manager

We are hiring a Client Business Manager in the Indianapolis market with primary responsibilities which will be to build relationships with key influencers to identify and grow business within the Architecture and Design community. Secondary responsibilities will focus on a list of assigned end-user target accounts to foster key relationships and identify business opportunities. You will partner with our local market manager to support our local dealer in achieving assigned Steelcase revenue targets.

Who You Are:

Preferred Minimum Qualifications:

• -Located in Indianapolis

• -Experience working with or in the Indianapolis Design Community

• -Established network in Indianapolis

• -Account Management experience

What You Will Be Doing:

Within assigned Architect & Design Firms, you will serve as the primary contact for Steelcase and will be responsible for building relationships with key influencers by understanding their business issues while identifying revenue opportunities. On the end user account side, you will be responsible for developing and building key customer relationships (Facilities, real estate, procurement, IT, HR, Etc.) by understanding their key business issues and aspirations. You will partner with the local Steelcase team and dealer to develop and own a market business development strategy. This role provides opportunities to develop business inside of accounts and with the market-at-large Design Firms.

• -Continually learn and effectively position Steelcase advantages: product attributes, services, research, and insights.

• -Collaborate with colleagues and dealer partners regionally on business strategy, marketing initiatives, and occasional special projects to grow Steelcase brand and business.

• -Collaborate and maintain business activity through Salesforce CRM.

• -Curious mindset to demonstrate understanding about client's issues.

• -Team player while demonstrating leadership and influencing abilities

• -A broad and comprehensive knowledge of the furniture industry sales model is a plus.

• -Leverage Steelcase research and product to educate and inform design firms of trends and shifts related to people and place.

• -Foster a strong partnership with our local dealers on design community marketing and branding strategies.

• -Engage with the regional Steelcase team to bring in additional insights and perspectives when beneficial.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Who We Are:

Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2023 revenue of $3.2 billion.