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Non-Conformity Cell Quality Technician 1

Alstom
United States, New York, Plattsburgh
Sep 27, 2025

PURPOSE OF THE JOB

Drive/lead the process of non-conformities on purchased parts (coparts, suppliers, free parts, customers, sub-contractors) from the defect characterization on production area, re-feeding to the line, containment and closure of curative actions.

MAIN RESPONSABILITIES

Tasks



  • Characterize the defect on purchased parts (5W2H) and write the relevent reports (NCR : Non conformity reports) with the objective to limit production disturbances.
  • Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area)
  • Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks)
  • Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier)
  • Block (or ask to block) stock for non-conform parts
  • Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria
  • Create Non-conformity reports in ERP and SQP (Supplier Quality Portal)
  • Notify NCr to supplier via Supplier Quality Portal tool (NCR module) for NCr with supplier or expertise liability
  • Manage relevant supplier rework activities
  • Participate to daily and weekly meetings with various stakeholders
  • Relevent Quality KPI of NCr cell :

    • Number of opened and closed non -conformities
    • Re-feeding lead time (time between declaration of defect and availability of replacement part on the line)
    • Status of containment (WIP and warehouse)
    • Leadtime of notification to suppliers
    • Leadtime of supplier Containment
    • Blocked stock value
    • % of NCR liability change
    • Number of non-conformities under expertise
    • Average time spent in restricted area
    • Overall non-conformity process time


  • For SC-NC-01_001, manage a small team of NC Cell Quality technicians



EHS:



  • Ensure the application of safety guidelines and proper use of manufacturing equipment
  • Enforce the application of prevention plans
  • Take all required actions when confronted with any hazard


MAIN REQUIRED COMPETENCIES

Competencies & Skills Describe the needed skills (technical & behavioral)



  • Reactivity
  • Resilience
  • Rigor
  • Communication skills
  • Collaboration & team spirit
  • Railway products knowledge
  • Able to read drawings
  • Knowledge for norms
  • Knowledge and use of Problem-solving methodology and tools





Nearest Major Market: Plattsburgh



Job Segment:
Supply Chain, Technician, ERP, Supply, Operations, Technology

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