Shift Manager

General Summary

• The Shift Manager will direct the operational aspects of shift operation in a high-volume order fulfillment distribution center. You will need to ensure the site priorities of safety, quality, and efficiency are followed towards meeting all customer SLA performance targets.

Primary Responsibilities

• Manages at least 2 full time direct reports. Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
• Reviewing and assuring the accuracy of required production and inventory reports.
• Prioritizes all shift activities to ensure 100% on-time delivery of customer shipments on shift by shipping deadline each night.
• Coordinate and direct shift supervisors in receiving, replenishment, picking, and shipping as necessary to achieve end-of-night performance objectives for our customer.
• Ensure coordination and communication on key customer escalations are completed in a timely basis
• Coordinate Quality escalations to the respective discipline manager.
• Coordinating and conforming to the operational aspects of the Company's Core Excellence Program and audit regularly to ensure full compliance.
• Planning, monitoring, and managing actual performance against operational portions of the budget; this includes, but is not limited to, proper management of departmental staffing levels, overtime and overall operational headcount
• Knowing and evaluating activities to ensure inventory accuracy goals are met.
• Routinely complete audits of operational transactions for inventory accuracy.
• Providing assistance to the Operations and/or General Manager on special projects as required.
• This position operates in a specialty designated federal area and, due to contractual and regulatory obligations, requires U.S. citizenship in order to be considered for this position.

Physical/Cognitive Requirements
With or without accommodation:

Ability to follow policies and procedures.
* Ability to read, write and interpret information.
* Ability to add, subtract, multiply and divide.
* Ability to use hands to finger, handle, or feel.
* Ability to sit/walk/stand for duration of shift
* Must possess visual acuity to perform essential job functions.
* Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
* Ability to lift/carry items up to 50 pounds

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.
* Know your Rights
* Pay Transparency

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC):
* **Competitive Pay**: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time opportunities.
* Tuition reimbursement program
* Holiday pay and accrued paid time off programs offering both Vacation and PTO
* Medical, dental, vision and voluntary benefits available on day one
* Basic life & Basic AD&D coverage
* Supplemental Life and Supplemental AD&D
* Short-Term and Long-Term Disability coverage for full time employees following 180 days of service.
* Paid parental leave for both moms and dads
* Paid bereavement and jury duty

** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate's work experience.