Sr. IT Epic ECSA Administrator

Inova IT Server Engineering is looking for a dedicated Sr. IT Epic ECSA Administrator to join the Team. This remote role will be full-time working Monday - Friday day shift.

The Sr. IT Epic ECSA Administrator is responsible for expert installation/configuration, operation and support of systems hardware and software related infrastructure. Focuses on advanced design, implementation, maintaining high availability, performance, and security of Windows and Virtual host based systems for the Inova Epic EMR system and other ancillary integrated systems. Manages urgent and complex issues by setting customer expectations, devises and implements action plans. Ensures successful and cooperative completion of tasks and projects and resolves problems in a timely manner. Ensures minimal disruptions & unplanned downtimes of assigned systems. Manages computing infrastructure including servers, data storage, and supporting infrastructure. Serves as technical expert that provides support to other IT areas and coaches/mentors other members of the team for the Epic EMR environment.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Sr. IT Epic ECSA Administrator Responsibilities:

• Provides administrative and technical expertise for a large, virtual Windows Server environment supporting the Inova Epic environment.
• Focuses on expert design, implementation, and maintaining high availability, performance, and security of Windows and Virtual host systems that are provided either on premise or for the Inova Epic environment.
• Applies Citrix PVS vDisk updates for Epic Hyperspace images.
• Uses Kuiper to manage and deploy Epic client applications.
• Works with AppOrchard vendors and Inova project teams for new Interconnect functionality.
• Installs and maintains print infrastructure consisting of EPS and VPSX.
• Performs Epic Windows server build and maintenance work.
• Monitors Epic-related servers and performs necessary preventative maintenance
• Quickly and effectively troubleshoots issues as they arise.
• May lead work on complex projects.
• Prepares and executes Epic quarterly upgrades with monthly downtimes in between.
• Creates and maintains documentation covering the various servers and applications used in Epic deployment.

Minimum Qualifications:

• Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
• Experience: 5 years working in Epic ECSA role
• Certification: 2 Epic ECSA certifications, recommended ECSA tracks include Hyperspace, Hyperspace Web, Interconnect, System Pulse, Care Everywhere, MyChart, EpicCare Link, BLOB, BCA, Printing.

This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.