Investigational Drug Service Manager
Pharmacy - Investigational Drug Service Job Summary Involves all aspects of the medication use process, including procurement, prescribing, compounding, dispensing, storage of medications, administration and monitoring. Partners with physicians and other clinicians to provide treatments and advice to patients, records patient history relating to medication use and ensures the safe and secure storage of medications and related supplies. Advises physicians in determining the best possible treatments for specific diseases, stays current on pharmacy regulations, treatments and developments in research and design. Pharmacists are the experts on drug therapy and the primary health professionals who optimize use of medication for the benefit of the patients. Meets educational needs of patients, healthcare team, students and residents. Ensures adherence to regulatory and fiscal requirements.
The Investigational Drug Service division manages over 600 active trials. This position functions as a recognized expert, providing authoritative professional guidance and expertise in support of clinical investigational drug trials to clinicians, investigator and staff. Coordinates and supervises the activities of the staff of the Investigational Drug Service. These activities include, but are not limited to, initiation, monitoring, and auditing of all investigational drug studies approved by the UCSF Institutional Review Board to ensure compliance with federal, state, FDA, and other regulations. Develops policies and procedures and SOPs for safe and efficient storage, preparation, distribution and control of investigational drugs. Ensures compliance of comprehensive, accurate, and timely records and reports including usage and dispensing records, collection forms, financial and budgeting information. Serves as a resource and liaison for principle investigators, research sponsors, the IRB, and pharmacy. Other functions include ensuring adequate staffing, training new employees, performing evaluations, participation on inter- and intradepartmental committees, and ensuring that drug distribution, clinical services, and investigational services are provided according to established departmental policies and procedures. May also perform the day to day responsibilities of drug distribution, processing, and therapeutic intervention, as needed. Incumbents will provide training and educational lecture to other medical professionals. May be a co-principal investigator on patient clinical research, or an investigator on Pharmacy practice research. This position is a Direct Patient Care Provider as defined in Pharmacy Policy. Department Description The Department of Pharmaceutical Services at UCSF has long been nationally recognized as one of the founding fathers for clinical pharmacy services, which was established in 1965. Today, the department continues to lead the profession through the integration of advanced technology & robotics, comprehensive pharmaceutical care and clinical services.
The Department of Pharmacy includes approximately 275 FTE and an annual operating budget of over $1 billion (see below for more detail.) The Department provides services at the four main campuses (Parnassus, Mission Bay, Benioff Oakland and Mt. Zion) as well as working with affiliates and in inpatient and outpatient settings. Required Qualifications
- Doctor of Pharmacy degree (Pharm D) or equivalent training.
- Post grad 1 In Pharmacy Practice or Hospital Administration, or equivalent experience preferred.
- Knowledge in Pharmacy practice and industry best practices in optimizing the use of medication to treat patients. Stays updated on pharmacy regulations, drug products, and developments in research and design.
- Knowledge of relevant Pharmacy Department, medical center, and UC policies and protocols including medicine storage, safety, and patient privacy and treatment. Knowledge of all pharmacy federal and state laws and regulations.
- Leadership skills in employee supervision and HR administration to effectively lead and motivate others. Conflict resolution skills to resolve personnel issues and counsel assigned staff to develop cooperative working relationships.
- Demonstrated ability to effectively manage multiple priorities in a complex, challenging environment. Demonstrates adaptability and flexibility, anticipates and effectively handles change. Customer service orientation to respond quickly and with empathy to patient issues.
- Ability to organize operations in an efficient and effective manner through improving workflow systems and protocols.
- Ability to collaborate within and across departments to coordinate daily Pharmacy activities and resolve problems. Interpersonal skills to maintain professional relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff.
- Proven analytical abilities and problem solving skills to quickly evaluate complex issues and identify options for resolution. Ability to resolve patient issues and find solutions that satisfy all parties.
- Demonstrated ability to listen actively, consider all points of view with an open mind, soliciting and incorporating ideas when appropriate.
- Ability to perform all commonly applicable functions in clinical documentation applications and pharmacy database technology. Knowledge of available information technology software in the pharmaceutical field.
- At least two years of experience in developing and implementing investigational drug research pharmacy service programs
- Expertise in reviewing the use of investigational drugs and judging whether the use confrirms to established standards
- Knowledge of policies and procedures governing the use and administration of investigational drugs
- Experience in oncology pharmacy practice
- Five (5)+ years of related work experience
Preferred Qualifications N/A License/Certification
- Registered Pharmacist in the State of California
- Current BLS or ACLS certification
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 006621 PHARMACY MGR 1 Job Category Allied Health, Pharmacy, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Parnassus Heights (SF) Additional Shift Details Variable |
University of California - San Francisco Campus and Health
Sep 30, 2025