Adobe Journey Optimizer Senior Manager

We Are:

Accenture Adobe Business Group. What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planet for our clients and their customers. Now more than ever, the future belongs to those who ignite and propel the human experience. Those who turn innovation into action. Powered by creativity. Fueled by data and technology. So it only makes sense that we made ourselves experts at unleashing the power of Adobe, the worlds most advanced customer-experience company. Because by combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, singularly focused on creating the best experiences, Accenture makes it possible to realize the true potential of the Adobe platform.

You Are:

Accenture deliver full-stack Adobe solutions for brands that are looking to accelerate business growth through hyper-personalization and connected customer experiences. To deliver this we provide customer strategy, technology implementation, data solutions, business change management, user experience design and development, marketing activation and advanced analytics services to help clients achieve rapid time-to-value from Adobe technology.

Were looking for an Adobe Journey Optimizer expert to join our team in a solution consulting role to help clients adopt the Adobe Experience Cloud and support to business transformation. This is a combined pre-sales and solution implementation role requiring a high-level of technical platform knowledge and practical marketing activation experience.

Our Adobe Journey Optimizer Specialist contributes to the business in three main areas:

• Pre-sales Support - Working closely with our growth, alliances and client service teams to help accelerate the sales process and onboard happy clients. This will include defining marketing technology strategy, roadmaps and budgets as well as writing proposal and SoWs.
• Solution Implementation Working with our clients on product implementations to help them define solutions and accelerate delivery acting as a product owner, or work in support of a client product owner, on large scale implementations and transformation programs.
• Internal Capability Enablement Working with our internal teams to help accelerate practice growth through knowledge sharing, service definition, training and partner certification.

The Work:

This role will include hands-on delivery of solutions. As a solution specialist, you will act as a functional lead on large scale implementations. Accountable to a program leadership team you will be responsible for the successful delivery of Journey Optimizer implementations as well as business enablement and migration/marketing activation work packages relating to marketing technology. To help our teams achieve successful outcomes, you will need to be resilient, decisive, and work tirelessly to lead solution delivery. This role requires a high-level of flexibility, but day to day responsibilities will typically include:

• Organizing and facilitating discovery and business requirement gathering workshops
• Writing BRDs, Epics and Stories
• Defining solution and technical architecture
• Owning business objectives and requirements during delivery and coordinate dependencies and priorities across multiple teams
• Overseeing acceptance testing and issue resolution
• Working with strategy and planning teams to define marketing activation use case that leverage solution capabilities and Accenture best-practices
• Leading marketing activation teams to deliver use cases, customer journeys and campaigns

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

Here's What you Need:

• Minimum of 6 years experience working knowledge and expertise with Adobe products

• Minimum of 3 year of hands-on experience working with Adobe Journey Optimizer

• Bachelor's degree or equivalent (minimum 12 years work experience). If Associates Degree, must have equivalent minimum 6 year work experience.

Bonus points if:

• Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead or solution consultant

• Adobe Experience Cloud tool certification (Adobe Journey Optimizer, Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics are desirable)

• Some experience with digital marketing, CRO, digital analytics, decisioning, campaign planning, creative and UX disciplines

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $132,500 to $261,300

New York/New Jersey $122,700 to $302,400

Washington $141,100 to $278,200

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of theAccenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our peoples physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Workplaces.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.