Family Navigator 3

The Family Navigator 3 plays a vital role in supporting families as equal partners in the planning, development, and implementation of health and mental health services. Using a trauma-informed approach, the Family Navigator 3 helps families access housing support, connect with community resources, navigate county systems, and understand treatment options.

This role works closely with community service providers and healthcare teams to identify family preferences, address barriers to care, and ensure treatment plans are effectively implemented. The Family Navigator 3 advocates for families and children, fostering strong collaboration among mental health providers, community agencies, child welfare, and healthcare systems to promote continuity of care and prevent fragmentation.

Key Responsibilities

• Partners with families to plan and implement health and mental health services
• Help families navigate systems, access housing, and connect to community resources
• Advocate for children and families while coordinating with providers and agencies
• Apply a trauma-informed approach to reduce barriers and improve care

Apply By Date: October 10, 2025 at 11:59 PM

Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position

• Bachelor's degree in related area and/or 2 years demonstrated relevant experience/training.
• Experience working on a multidisciplinary team supporting mental health therapists or pediatricians.
• Experience working with maltreated children and/or child serving systems (e.g., Child Protective Services, Behavioral Health Services, Alta Regional Center).
• Experience working with racially, ethnically, or economically diverse populations.
• Experience using interpersonal and communication skills (written, verbal and listening), working diplomatically with diverse groups of individuals (children and their caregivers, other staff members, social workers, and representatives of community agencies); conveying instructions, directions, and information appropriately and accurately.
• Experience with various business software programs (e.g., Microsoft Office) and technology to navigate web-based platforms to obtain needed information and document case notes.
• Ability to work as a team member or independently with a minimum of directions.
• Ability to exercise discretion, independent judgment, with decision being reviewed if they represent departure from departmental goals.
• Ability to plan and organize a variety of concurrent activities, set realistic goals and objectives, plan ahead and meet deadlines without compromising quality.
• Ability to direct the action of others effectively in order to accomplish tasks and functions.
• Strength-based perspective when assessing clients.
• Ability to successfully manage conflict.
• Ability to maintain a positive work culture that supports the mission and goals of the organization including establishing and maintaining respectful, and professional relationships.
• Ability to use supervision to enhance professional growth and examine performance outcome.
• Knowledge of child, elder abuse, and domestic violence reporting requirements, and other significant legislation and laws regulating health and mental health practice with children connected with the child welfare system.
• Skills, knowledge and ability to support the policies and procedures of the CAARE Center and UC Davis Health System.
• Experience organizing a variety of concurrent activities, setting realistic goals and objectives, planning, and meeting deadlines without compromising quality.

Preferred Qualifications

• Bilingual skills- providing services in Spanish
• Experience working in a medical setting serving children.
• Experience working in an integrated care clinic.
• Trained to understand the effects of trauma on children's health and mental health.

Key Responsibilities

• 45% - SUPPORT AND ADVOCACY DUTIES
• 45% - ADMINISTRATIVE DUTIES
• 10% - COLLABORATION

Department Overview

The Department of Pediatrics is committed to creating the healthiest future for all children and families through exceptional patient care, transformative research, innovative medical education, and community-based advocacy.

As part of this mission, the CAARE Diagnostic and Treatment Center provides trauma-informed mental health care, teaching, and research for abused, neglected, and at-risk children. The CAARE Center specializes in evidence-based treatment for childhood trauma within a multidisciplinary setting that values both patient care and staff wellness.

Mental health services are delivered to children and youth ages 0-21 across a variety of settings, including outpatient clinics, pediatric clinics, juvenile hall, and community-based programs supported through service contracts and grants.

Because children and families are often affected by systemic, social, and economic challenges, UC Davis Health and the CAARE Center place a high priority on hiring professionals who share a commitment to equity, compassion, and advocacy. We believe that valuing individuals strengthens the foundation of our medical center and fosters mutual understanding and respect.

The CAARE Center offers:

• Competitive salaries with exceptional benefits, including medical, dental, and vision coverage
• Generous paid vacation and holidays
• Excellent retirement savings and investment plans
• Continuing education opportunities, tuition reduction, scholarships, and loan repayment programs
• Flexibility in work hours for certain administrative roles
• Strong support for professional development

POSITION INFORMATION

• Salary or Pay Range: $2,045.98 - $3,524.90
• Salary Frequency: Bi-Weekly
• Salary Grade: 18
• UC Job Title: PAT NAVGTR NON-CLIN 3
• UC Job Code: 004198
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100% Full-time
• Shift (Work Schedule): (08hours)
• Location: Jackson Business Park IV, Sacramento, CA
• Union Representation: Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work). May be on-site 40% or more, depending on departmental needs
• THIS IS NOT AN H-1B VISA OPPORTUNITY

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial, and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.

* High-quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits, including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program, including access to free mental health services
* Supplemental insurance offered, including additional life, short/long term disability, pet insurance, and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles, including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional up to 3 Hours
• Walking - Occasional up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional up to 3 Hours
• Bending/Stooping - Occasional up to 3 Hours
• Squatting/Kneeling - Occasional up to 3 Hours
• Twisting - Occasional up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional up to 3 Hours
• Reaching overhead - Occasional up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space.
  
  

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position.

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation, clearance, and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures, and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere ##CA_ZM

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks