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Digital Member Relationship Specialist 1

Summit Credit Union
vision insurance, paid time off
United States, Wisconsin, Cottage Grove
1709 Landmark Drive (Show on map)
Oct 01, 2025
Description

Are you passionate about helping people and making a difference in their financial lives? Summit Credit Union is looking for a Digital Member Relationship Specialist to join our dynamic Digital Service team!


What You'll Do

  • Connect with members and potential members through digital channels, providing prompt, courteous, and thorough assistance.
  • Promote Credit Union products and solutions to strengthen members' financial situations.
  • Build long-term relationships and create exceptional member experiences.
  • Collaborate with your team to achieve service and sales goals.
  • Refer members to other departments as needed, ensuring a seamless experience.
  • Stay up-to-date with self-service tools and digital solutions.


Why Summit?

  • People-First Culture: We believe in "people helping people." You'll be part of a team that connects, inspires, and acts to make managing money easier, more effective, and more fun.
  • Growth & Development: We invest in your professional development with structured training, coaching, and feedback. Grow your career while making a real impact!
  • Diversity & Inclusion: Summit Credit Union is committed to Equal Employment Opportunity and celebrates diversity. Different makes us better!
  • Teamwork & Collaboration: Achieve organizational, departmental, and team goals together.


Benefits

  • Competitive pay and incentive programs
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plans with employer contributions
  • Paid time off and holidays
  • Career advancement opportunities
  • Employee assistance programs
  • Inclusive and supportive workplace culture


What You'll Bring

  • High school diploma or equivalent
  • Strong written and interpersonal communication skills
  • Customer service orientation and problem-solving ability
  • Adaptability in a fast-paced environment
  • Basic math and Microsoft Office skills


Ready to make a difference in our members' lives-digitally? Apply today and join a team that's shaping the future of financial services!

Qualifications
Behaviors
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Skills
  • Independent Judgment (required)
  • Customer service (required)


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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