Shoemobile Services Manager

Work Location Type:Hybrid

Req Number 324443

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is$79,000.00 to$131,600.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

You Will

This role leads the region's efforts for driving profitable growth through Shoemobile events, Safety Footwear Centers, and Onsite Footwear locations. Build strong partnerships to facilitate success, which will allow Grainger to effectively extend our reach into our customer's locations and provide superior service.

Key Responsibilities

• Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs.
• Drives continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting the implementation and communication of changes to team members and business partners.
• Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations to meet return on investment for Footwear engagements
• Serve as a Footwear advocate by building internal partnerships and communicating the program's value, helping business partners understand how it solves customer challenges and supports their goals.
• Collaborates with Branch and Onsite Services teams to drive performance and ensure achievement of key operational metrics across In-plant and Branch locations.
• Partners with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations, ensuring alignment with established financial targets.

You Have

• Bachelor's degree in Business, Transportation, Logistics or Operations Management. Project Management Certification preferred, not mandatory
• 5+ years in a people leadership role
• Experience building relationships and communicating at all levels of the organization and external customers.
• Experience with influencing and ensuring alignment with cross functional stakeholders.
• Understanding of customer and market dynamics and requirements would be an asset.
• Experience participating in strategic planning to improve footwear services and financial performance.
• Ability to travel 2 weeks per month (40 to 50% travel) in the market (see below states) with Shoemobile Sales Reps
• Can live in any of the following states: AZ, CA, CO, OK, OR, TX, UT, or WA

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.