Security Operations Specialist II

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Security Operations Specialist II

Location(s): Minneapolis, MN

• Differentiating, processing and reconciling transactions.
• Researching inquires.
• Resolving customer complaints.
• Reviewing time sensitive and/or complex documents.
• Creating or revising departmental procedures.
• Coordinates situations involving multiple departments.
• May provide department level reporting using multiple sources.
• May provide training or work direction to junior level staff.
• Provides back-up for other desks.
• May have extensive customer contact.
• Works under minimal supervision.
• Day to day processing.
• Risk management and compliance.
• Maintenance and set up.

• High School Diploma or equivalent.
• 3 - 5+ years of experience in customer service, operations, financial services or business processing.
• Strong attention to detail and accuracy.
• Good verbal, written and interpersonal communication skills.
• Effective organizational, multi-tasking skills.
• Ability to work independently while exercising sound judgement.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.