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Onsite Program Manager

QPS Employment Group
life insurance, long term disability, 401(k)
United States, Wisconsin, West Bend
Oct 07, 2025
QPS Employment Group is hiring an Onsite Program Manager in West Bend, WI. We are looking for a passionate individual who is motivated, goal-driven, committed to hard work, and can embrace change. This Onsite Manager is responsible for keeping QPS Associate Employees active and engaged throughout their training and employment to ensure established goals are met, feedback is gained, and QPS turnover expectations are satisfied at one of QPS Employment Groups clients. This is a permanent full-time, internal opportunity with QPS. Working hours will be Monday - Friday (with some flexibility to adjust), and must be able to work 40-45 hours a week, coming in early or staying late if needed. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company. High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary. Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us. Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value. Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves. Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved. What You'll Be Doing: Oversee employee engagement activities at our customer site to aid in overall retention Provide coaching and gain associate feedback for both performance and continuous improvement Able to perform various administrative duties Assess individuals for additional training and coordinate with client Supervisors and QPS On-site leadership. Ensure onboarding documentation is current, accurate, thorough and compliant with established policies and procedures Provide daily floor presence to ensure safety guidelines are being followed Prepare reports related to program activities Perform searches for qualified candidates using computer databases, networking, internet recruiting resources, cold calls, media, and employee referrals Maintain communication with clients and associate employees to keep them updated Perform interviews with potential candidates and conduct all necessary background checks Assist with payroll issues, contact clients and work with employees to fix any incorrect hours issues Document all applicant and client information accurately Perform 1st-day arrival calls, weekly temp calls, etc. What We Look For: * 1-2 years of customer service experience * Knowledge of Microsoft Windows programs (Word, Excel, Outlook) * Valid driver's license, vehicle, auto insurance * High School diploma or GED preferred Benefits: We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.