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Storefront Insurance Advisor (Base + Yearly Bonus) (Hybrid)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Oregon, Portland
Oct 18, 2025
Join Our Dynamic Team as an Insurance Advisor!
Are you ready to make a difference in people's lives while building a rewarding career? We're looking for enthusiastic individuals to join our team and help us improve the insurance industry. If you're passionate about sales, customer service, and social media, this is the perfect opportunity for you!
You'll become a trusted advisor, conducting insightful reviews of existing policies and creating personalized recommendations. You'll shine in cross-selling essential products to our valued clients, ensuring they have everything they need.

Why You'll Love This Role:
Impactful Work: Make a real difference by helping customers find the best solutions.

Dynamic Environment: Succeed in a fast-paced, engaging atmosphere.
Growth Opportunities: Develop your skills and grow your career with us.
Join us and be part of a team that values innovation, customer satisfaction, and your professional growth. Your adventure as an Insurance Advisor starts here!

Base pay is $25.00/hour and is eligible for an annual bonus.

You will report to Manager, Branch Sales.
#LI-Hybrid

Position Compensation Range:

$25.00 - $31.25

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Responsibilities:

Primary Responsibilities:

  • You will provide solid customer experiences by directing customers to the right resources.
  • You will understand customer needs and match them with suitable products and services.
  • You will conduct reviews of existing policies and make tailored recommendations.
  • You will participate and work on all Corporate Testing as assigned.
  • You will collaborate with leaders and your team to engage content for social media campaigns, driving our online presence.
  • You will gather all necessary information to assess if prospective customers meet underwriting guidelines.

Specialized Knowledge & Skills Requirements:

  • Retain existing accounts through excellent customer service.
  • Strong written and verbal communication to clearly explain insurance concepts to customer and to create personalized messages and thank-you cards.
  • Provide accurate quotes to clients.
  • Multitask on multiple computer systems/screens.
  • Drive engagement and brand awareness through social media.

Licenses:

  • Valid driver's license required plus an acceptable driving record.
  • Required by state statutes to have proper insurance licensing to sell, solicit, or negotiate insurance products.
  • Property and Casualty, Life and Health (personal lines authority does not qualify).
  • Successfully obtain and maintain property and casualty, life, and health producer licenses for sales and service state(s).
  • Required to pass the state licensing exam for property and casualty, life, and health producer licenses within 60 days of hire date.

In this hybrid role you will be required to work a minimum of 10 days per month out of the office.

Additional Information
  • Offer to selected candidate will be made contingent on the results of applicable background checks

  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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