Associate Director, North America Commercial Field Team- Pain

Job Description

General Summary:

Vertex Pharmaceuticals is looking to hire an Associate Director, North America Commercial Field Team- Pain on a full-time basis. The AD will report to the Head of Pain Training to develop training materials/curriculum and enhance the skill and knowledge for our US field teams for our Pain portfolio. This position is designated as hybrid and requires home office prescence 3 days a week.

The ideal candidate must possess a unique blend of customer-facing field & pharmaceutical training experience, but most importantly aptitude that will enable them to lead through science. The individual must be a strong collaborator to work cross-functionally within the US Commercial Team (Sales, Marketing, Managed Markets) but more importantly across the entire organization (Medical Affairs, HR, Legal, Regulatory and Compliance teams).

Key Duties and Responsibilities:

• Work cross functionally across our Pain program teams to develop, deliver and evaluate training programs, curricula and corresponding training materials and programs for field representatives and field leadership
• Leading training activities for US field teams including developing disease education materials, training curriculum and ongoing new hire training programs
• Designing relevant training modules and onboarding materials/curriculum in accordance with Medical, Marketing, Regulatory and Legal guidance
• Proactively identify training needs and develop effective strategies for deployment to field teams
• Organize, facilitate and continually improve field team(s) training and orientation, plan of action meetings and the roll-out of new materials
• Work with Commercial cross-functional teams to plan, design and deliver all training at National Meetings and POAs
• Develop and deliver initial and advanced training curriculum for new hires and current field team members to improve skills throughout their tenure to meet business goals
• Proactively conduct on-going communications with field management and other key stakeholders to identify training needs and develop specific training objectives and strategies to meet those needs
• Hold joint responsibility for creating and implementing field organizational development plans
• Represent Learning and Development in brand and business planning and product launches and/or label expansions
• Partner with HR team to ensure alignment with company learning and development philosophy
• Manage the identification and selection of vendors as well as manage subsequent relationships and projects relating to field training
• Stay abreast of learning, training and development best practices and current trends in pharmaceutical and life science industries - utilizing current advances within digital, live, and virtual platforms
• Document and maintain policies and procedures for areas of responsibility
• Partner with international colleagues to share best practices and create global efficiencies when required
• Effectively manage vendor relationships including deliverable dates & budget management
• Completion of ad hoc projects and analysis relating to group responsibilities as requested
• Ability to influence, collaborate and interact effectively with senior leadership and multiple key stakeholders across teams to align on objectives and provide consistent training direction
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Skillful team player able to develop rapport and credibility with key stakeholders
• Ability to work independently and on a team; positive, team-focused approach is essential

Education and Experience:

• Bachelor's Degree required. MBA or relevant Master's degree preferred
• 5+ years of experience in the pharmaceutical/biotech industry
• 2+ years Training and Development experience in field or training role
• Demonstrated proficiency in creating customized workshops for field teams based on instructional design/adult learning principles
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
• Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint)
• Ability to travel domestically as needed

Preferred Qualifications

• 3+ years of leadership experience (Field, HQ)
• Pain marketplace experience, clinical pain management experience, formulary and/or system access success, and JOURNAVX (suzetrigine) knowledge and/or selling experience
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
• Commercial pharmaceutical training experience
• Experienced training virtual teams and understanding associated customer enagement platforms
• In depth understanding of account management principles and engaging organized customer groups (IDNs) in complicated health ecosystems health systems
• Experience as an account executive in complicated markets
• US Market Access training experience preferred

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com