Life Equity Loan Support Specialist

Position Summary

• Assist the Life Equity Loan team through the application and documentation process: send, receive, review, and upload loan documentation.
• Monitor annual reviews and request values from insurance carriers to submit to Post Closing Review.
• Answer inbound calls on the LEL main phone line, resolving customer inquiries
• Monitor LEL team inbox and provide timely and effective responses to customer needs
• Submit assignments to the insurance carrier and monitor receipt
• Assist in sorting daily mail for the Life Equity Loan team
• Send and receive standing ACH and wire forms
• Work with Life Equity Loan team to ensure the proper hold is placed on the collateral
• Perform additional LEL support duties as need arises

• Knowledge of:
  • Strong oral and written communication skills
• Ability to:
  • Maintain visual attention and mental concentration for extended periods of time
  • Perform duties and make decisions under frequent time pressures
  • Take initiative, be creative, flexible, and can adapt to a changing environment
  • Take independent action for timely resolution to issues as they arise
• Education and Training:
  • Requires Associate's degree or equivalent experience in related field; Bachelor's Degree preferred
  • Requires 2 or more years of banking experience.
  • Requires knowledge of Microsoft Office.

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $22.00 - $28.50/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.