Job Title: Admin Assistant/ Case Manager (Case Records/ Data Processing)
Location: Providence, RI, 02903
Pay Rate: $24.00 /hour on W2 without benefits
Duration: 12+ Months
Hrs./Week: 35
Shift Timing: 8:00 AM - 4:00 PM
Note: The main office is in Providence, but has occasional travel to towns throughout the South County region (Coventry - Westerly).
Job Description:
- Processes case data information, not limited to applications, eligibility data, Individualized Plans for Employment, case notes, case closures, and authorizations.
- Works directly with customers by obtaining referral information and implementing procedures necessary to acquire vocational, psychological, and medical diagnostics used in the determination of eligibility and the vocational process.
- Completes the VR Applications and assesses resource needs.
- Conducts a thorough search for customers where contact has been lost through all means known to the agency; i.e., phone, email, text, snail mail, etc.
- Provides administrative support and/or technical assistance to professional staff, such as:
- Processing data
- Answering correspondence
- Routine technical reports to aid in the completion of casework and to facilitate caseload management.
- Documenting activities in the customer case record
- Responding to routine community inquiries and participating in community education and job fairs, and other assigned activities.
- Conducts interviews with potential customers to explain vocational rehabilitation programs.
- Assists in collecting diagnostic information to be used in determining eligibility.
- Schedules appointments for customers to meet with VRCs and assists in maintaining contact with customers.
- Reviews invoices received from vendors, obtains counselor approval, and processes invoices through the Support Staff.
- Provides support as designated by the counselor.
- Assists in inputting casework data into relevant applications throughout the rehabilitation process and preparing documents, including authorizations and correspondence as needed.
- Will be expected to travel to local schools and other areas.
- Other duties as assigned.
Minimum Qualifications :
- Education: Bachelor's Degree in a Human Service field preferred, but will accept an Associate's Degree with classes/and or experience in psychology, social work, education, and/or special education.
- Skills: Good communication and interpersonal skills, MS Word, Google Docs, Excel, Ability to multitask, and be flexible. Good organizational skills.
Required Skills:
- Experience in a role that requires strong interpersonal and communication skills
- Prior experience utilizing Microsoft Suite
- Bachelor's Degree in a Human Service field preferred, but will accept an Associate's Degree with classes/and or experience in psychology, social work, education, and/or special education.
- Strong organizational skills.
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22nd Century Technologies, Inc.
$24.00 /hour on W2
Oct 22, 2025