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Principal Customer Growth Lead

Microsoft
United States, Nevada, Reno
6840 Sierra Center Parkway (Show on map)
Oct 26, 2025
OverviewThere has never been a more exciting time to work in healthcare at Microsoft. Our Health & Life Sciences Solutions & Platform organization is an interdisciplinary team of product managers, designers, engineers, and clinicians dedicated to designing, developing, and deploying next-generation AI solutions for healthcare. We are building AI solutions for nurses that transform the way they deliver care and empower them to enhance efficiency, reduce cognitive burden, and improve patient outcomes. We are looking for a Principal Customer Growth Lead to join our team to support the expansion of our nursing solutions business and be responsible for increasing our customer and active user base. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesThe Principal Customer Growth Lead will be responsible for:Driving customer and business growth by partnering with sales leadership to build sales strategies, accelerating sales pipeline, and supporting deals for the nursing product.Supporting marketing in developing compelling collaterals that tell a powerful and differentiated product story, including customer ROI.Ensuring we leverage both healthcare industry events as well as nursing-specific forums to increase product awareness and accelerate product visibility.Managing product engagements with healthcare systems, nursing leadership, and frontline nurses to evangelize the product and help grow the business.Supporting consulting and customer success teams in developing best practices in driving adoption.Planning and building growth strategies that engage nurses (especially student nurses, early-career clinicians, and well-regarded nurse influencers) to discover, try, and promote our product by tapping into nursing education programs, certification pathways, and peer-to-peer influence.Embody our culture and values.
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