Front Desk Associate (HR Associate Senior) - State Temporary

Front Desk Associate (HR Associate Senior) - State Temporary

This is a temporary position. Temporary positions offer some paid leave and may offer partially subsidized state health benefits.

Open Recruitment

The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Front Desk Associate (HR Associate Senior) will be the face of the Human Resources Division, as they are the first one that customers will encounter, they will be expected to acknowledge every employee professional and promptly. The incumbent will have the ability to function independently and with a team in the Office of Human Resources and Organizational Development.

Responsibilities include:

• Greeting all customers and employees (phone or in-person), promptly and professionally

• Using computer software applications such Microsoft Office Suite, databases, and spreadsheets to prepare correspondence, charts, and reports
• Reviewing and prioritizing all correspondence for Human Resources and Organizational Development
• Determining which information necessitates immediate attention and disseminates any information to appropriate persons to ensure that administrative issues and other situations that require immediate attention are handled expeditiously
• Conducting follow-ups on all pending matters and updating the HR/OD leadership staff
• Maintaining Outlook calendar for scheduling tasks, appointments, and pertinent information for the HR/OD Division

The ideal candidate will possess the following:

• Experience using Microsoft Office Suite
• Ability to multi-task and complete projects accurately under time constraints
• Knowledge of Human Resources practices
• Excellent customer service experience

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide

Minimum Qualifications

Education: Graduation from a standard high school or possession of a State high school equivalency certificate.

Experience: Three (3) years of general clerical or administrative support experience at least one (1) year of which must have been paraprofessional HR experience involving the application of public sector procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional HR experience should have included responsibility for activities such as, preparing and maintaining employment records, calculating salaries; interpreting rules and policies; preparing HR-related reports, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment actions.

Notes:
1. For the HR Associate Senior level one additional year of paraprofessional HR experience as defined above may be substituted for one year of general clerical or administrative support experience.

2. Candidates may substitute equivalent U.S. Armed Forces military service experience on a year for year basis for the required experience.

None.

To Apply:

Submit a DTS-1 application online at: https://www.governmentjobs.com/careers/mdotmd . The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration (MVA), please call 410-787-7719. Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.