District Director Food Service

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The District Director is responsible for leading and managing food service operations across multiple CoreCivic ICE correctional facilities nationwide. This role ensures the consistent delivery of high-quality, compliant, and secure food services while promoting excellence in food quality, sanitation, safety, and operational efficiency. Operating within a highly regulated and secure environment, the District Director serves as a strategic partner to the Regional Vice President, supporting key initiatives and driving operational success across all locations.

Essential Functions, Duties, and Responsibilities

• Multi-Site Operational Oversight: Plan, direct, and coordinate the activities associated with routine and non-routine tasks in the daily operations of multiple food service units, ensuring consistency and excellence across all locations.
• Regulatory Compliance: Ensure strict adherence to CoreCivic, ICE, and federal standards, including food safety (HACCP, ServSafe), inmate interaction protocols, and facility-specific security procedures.
• Security-Conscious Management: Maintain heightened awareness of correctional facility protocols, including contraband control, restricted movement zones, and emergency response procedures.
• Staff Leadership & Development: Recruit, train, and manage site-level food service managers and staff, fostering a culture of accountability, safety, and continuous improvement.
• Assist with and maintain a proactive human resource function to ensure staff motivation, training and development to comply with established labor regulations, goals and objectives.
• Implement short/long term financial and operational plans supporting overall planned objectives.
• Assist with new programs resulting in an increased level of satisfaction and operational excellence.
• Assist the performance of operations through verification and analysis of satisfaction systems.
• Ensure that managers maintain adequate inventory levels to deliver quality service and compile and cost inventory as needed for financial reviews.
• Ensure that managers use mathematical skills to quickly determine actual versus estimated needs and/or requirements; forecast based on production reports and similar facts as well as on experience and opinion.
• Ensure that managers forecast needs of all satellite locations, prepare necessary orders and ensure proper daily deliveries of all menu items through cost effective and timely purchases.
• Ensure that managers and staff prepare food on time to meet nutritional standards, Department of Health standards, contract standards and is visually appealing.
• Ensure that managers supervise location personnel to ensure that food is served in the proper portions and that the process is completed as economically as possible while maintaining the necessary standards.
• Ensures that managers supervise the use of kitchen equipment in a safe manner.
• Ensure that managers and staff are cross-trained for all locations and positions in the operation and/or other emergencies.
• Maintain an active role in the management of team development, striving to continually upgrade skills and using appropriate methods to enhance staff retention.
• Establish and maintain good rapport with staff, administrators, clients and public.
• Review and approve leave requests.
• Assist the Managers and other District Managers as needed or as requested.
• Perform any other duties as assigned by Regional Vice-President.
• Be active in associated professional organizations.
• Collaborate with the Regional Vice President to establish and implement strategic Regional and Corporate objectives.
• Expand leadership responsibilities to include oversight of additional districts, ensuring alignment with organizational goals and operational excellence.
• Other duties as determined by the needs of the business.

• Education background in business or culinary program with a focus on Finance and Accounting preferred; four to six years' experience in food service or other culinary industry; or equivalent combination of education and experience; bi-lingual a plus.
• Solid mathematical and analytical skills in financial reporting, as well as maintaining accurate records required by governing agencies.
• Experience in effective oral and written communications.
• Experience in maintaining files of all appropriate activities.
• Experience in creating a Sales pro forma; making sales calls and supporting sales staff in the pursuit of new business and the retention of current business.
• Computer Skills.
• Travel 75%.
• Four to six years management/supervisory experience in the food service industry preferably in a corrections environment.
• Skill in effective oral and/or written instructions.
• Ability to focus on the development of new business and the expansion of existing business, assisting the sales team when appropriate.
• Ability to manage in compliance with established policies and procedures as well as and regulations.
• Knowledge and understanding of government regulations (local, state, and federal laws) associated with operations.
• Ability to ensure managers organize production during peak operating periods, sometimes under stressful situations.
• Assist with applicable preventive maintenance programs to protect the physical assets of the client and sector.
• Ability to change activity frequently and cope with interruptions.
• Ability to provide metric reporting for weekly review.
• Ability to be responsive to financial results, A/R, contract renewals.
• Ability to read, analyze and interpret food and technical reports and journals, and financial reports.
• Ability to effectively present information to management, clients, associates and regulatory agencies.
• Ability to work with mathematical concepts such as recipe conversion, weekly operating reports, financial statements, etc. Ability to apply said concepts to practical situations.
• Ability to define and solve problems; collects data, establish facts and draw conclusions.
• Preferred experience working with ICE or federal correctional agencies.
• Preferred familiarity with CoreCivic operations and contract management.
• Preferred high integrity, adaptability, and commitment to service excellence.
• Preferred leadership presence with the ability to influence and inspire teams.
• Cooperation/Teamwork - Must have strong interpersonal skill and be a hands-on, collaborative team member. Works harmoniously and contributes to building a positive team spirit while working with others to get a job done; responds positively to instructions and procedures.
• Attendance/Punctuality - Is consistently at work and on time and instills same in team members supervised.
• Oral Communication - Listens and gets clarification while following work instruction. Responds well to questions.
• Attention to Detail - Maintain security functions, which protects both the assets of the company and the team members. Ability to consistently follow verbal and written instructions on safe work conditions and food preparation.
• Customer/Client Focused - Listens and understands the customer (both internal and external), anticipates customer needs and gives high priority to customer satisfaction. Establishes strategic client relationships ensuring the food service delivery team is aligned and focused on client satisfaction objectives.
• Managing Work - Manage in compliance; follows safety procedures to ensure an accident free work place, enforce sanitation standards. Establishing a course of action for self and/or others to accomplish specific goals by planning proper assignments of personnel and appropriate allocation of resources.

Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage

• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.

• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Short Term Disability
• Long Term Disability
• Voluntary benefits that can be selected to create the right package for you

TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:

• Paid Time Off
• Company Match for the 401(k) Retirement Savings Plan
• DailyPay providing immediate access to earned wages

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108