New 
Principal Design Director
 Microsoft | |
 United States, Washington, Redmond | |
 Nov 05, 2025 | |
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OverviewMicrosoft's Business & Industry Copilot (BIC) Design & Research team is a creative community on a mission to deliver holistic, AI-powered user experiences for enterprise customers. As Principal Design Director (Visual Design) for BIC, you will lead the visual design strategy for our next-generation AI-driven enterprise products. In this leadership role, you'll manage and mentor a world-class design team while actively contributing to design work-combining strategic direction with hands-on visual craft.You will ensure Microsoft's intelligent business applications (Copilot Studio, Dynamics 365, Power Platform, industry solutions, and more) have a cohesive, accessible, and engaging visual identity that resonates with users and enhances the emotional and functional aspects of their experience. The ideal candidate thrives at the intersection of technology, craft, and user experience, combining a bold, opinionated product vision with an unwavering commitment to design quality to build products customers truly love.Partnering closely with product, engineering, and research, you'll translate user insights and business goals into a human-centered design strategy. You'll define the aesthetic and character of our AI-powered experiences, ensuring clarity, trust, and beauty in every detail. Through design systems, storytelling, and external thought leadership, you'll advance both the quality and influence of BIC's design practice in shaping the future of intelligent enterprise experiences. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesLead and inspire a multidisciplinary visual design team: Manage senior designers and leads, creating clarity, generating energy, and delivering results in a fast-paced environment. Foster a culture of inclusive collaboration and creative excellence through mentorship and support.Define a bold design strategy and vision: Articulate a forward-looking design vision aligned with BIC's mission to transform business processes with AI. Leverage user insights and business goals to set the experience direction and visual language for Microsoft's enterprise Copilot offerings.Hands-on creative direction and excellence: Drive the craft-not only by guiding others but also with direct contributions to key design projects. Conceptualize and prototype new user experiences for Copilot agents and multi-agent systems that push the boundaries of enterprise UX.Design system ownership: Evolve BIC's design system to ensure consistency, accessibility, and visual unity-driving a cohesive visual language and interaction patterns for Copilot experiences across Dynamics 365, Power Platform, and related experiences.Cross-functional collaboration: Serve as the bridge between design and other disciplines, partnering closely with PM, Engineering, Data Science, User Research, and business stakeholders throughout the product lifecycle.Strategic planning and innovation: Influence product roadmaps and strategic planning by identifying design strategy opportunities, for example, proposing innovative UI solutions or new interaction models for emerging Copilot capabilities.Champion user-centered, inclusive design: Ensure our AI features and visual designs address real user needs, build trust, and follow best practices in accessibility and inclusive design so that every user feels empowered and engaged.Thought leadership and evangelism: Be a visionary voice for design excellence within Microsoft and in the broader design community. Track emerging design trends and tools to continuously evolve the team's practice and maintain Microsoft's leadership in cutting-edge design. | |