New

Facilities Coordinator Manager

JLL
parental leave, paid time off, 401(k)
United States, California, Rosemead
Nov 05, 2025
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator Manager - JLL What this job involves: As a Facilities Coordinator Manager at JLL, you will serve as the primary liaison between facility managers, clients, customers, and vendor partners while overseeing a team of Facility Coordinators across a predominantly Central, Mountain, and Western time zone portfolio. This leadership role requires you to provide outstanding customer service while managing complex work order pipelines, invoice processes, and KPI performance targets. You'll become a JLL expert across databases, technology resources, and client tools while conducting performance reviews, training, and coaching to ensure exceptional service delivery that reflects JLL's commitment to operational excellence and client satisfaction. What your day-to-day will look like: * Act as primary liaison between facility managers, clients, customers, and vendor partners with daily communication and updates * Provide outstanding customer service to clients, customers, peers, and partners across all interactions * Oversee and maintain pipeline of assigned work orders while distributing to facility coordinator team as applicable * Generate, manage, and track invoices through completion utilizing team to effectively complete all assigned tasks * Partner with Sourcing team and Facility Coordinators on inbound purchase order and invoice reports * Become JLL expert across databases, technology resources, corporate policies, and client tools * Maintain Critical Equipment maintenance compliance reports and ensure regulatory adherence * Ensure KPIs are met and communicate effectively if KPI performance is at risk * Conduct associate performance reviews while training team and coaching as needed for optimal performance * Document processes and procedures for Facility Coordinator function for the account * Assert discretion and professionalism when accessing confidential and private information Required Qualifications: * Bachelor's degree preferred or equivalent experience * 3-5 years of relevant work experience in professional company environment preferred * Excellent written and oral communication skills for effective stakeholder interaction * Proficient in Microsoft Office Suite with strong Excel skills and Adobe Acrobat * Experience with JD Edwards (E1), BTAP, and Corrigo systems required * General knowledge of financial terms and principles with ability to calculate complex figures accurately * Project management capabilities including multi-tasking, prioritization, and deadline management * Ability to work independently and manage a team effectively * Resourceful, proactive, detail-oriented mindset with willingness to learn Preferred Qualifications: * Experience in facilities management or coordination roles * Background in vendor management and invoice processing * Knowledge of Critical Equipment maintenance compliance requirements * Experience with performance management and team coaching * Understanding of KPI monitoring and reporting processes * Flexibility for occasional US travel for training presentations Location: Remote (supporting Central, Mountain, and Western time zones) Estimated compensation for this position: 100,000.00 - 145,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Rosemead, CA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.