University Library Specialist - Digital Teaching & Learning

The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries' Strategic Plan describes our mission and goals, which are aligned with those of the university. They include welcoming and engaging the whole university community; empowering students for a lifetime of success and impact; supporting research, scholarship, innovation, and collaboration; fostering entrepreneurial thinking and problem-solving; and expanding our engagement with individuals and communities across North Carolina. We carry out this work in an atmosphere where all individuals are welcomed, valued, and respected. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://lib.ncsu.edu.

The Learning Spaces & Services ( LSS) department, part of the Student Success division, provides dynamic services, spaces, and technologies to enable all forms of learning, discovery, and research. The department leads a range of programs and initiatives that support student learning, access to essential tools and resources, and undergraduate student success. Through its workshops, programs, and activities, students and faculty in all disciplines can explore and apply tools and systems for advanced visualization, making, 3D modeling, virtual environments, and digital media creation in their research and study. Department staff contribute to the ongoing evolution of the Libraries' Technology Lending Service. The department has overall responsibility for learning spaces including the Makerspace, Virtual Reality Studio, Learning Commons, Innovation Studio, and the Digital Media Studios plus several additional teaching labs. LSS also works with the Research Engagement department to support teaching and research needs and the use of the Libraries' large-scale visualization spaces.

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This position is part of the Learning Spaces and Services Department within the Student Success Division and has three primary areas of responsibility: supporting students and faculty through instructional services, assisting patrons in person at the Ask Us desk and online, and helping foster student belonging through outreach work.

Digital Teaching & Learning
The University Library Specialist ( ULS) in this position is a core member of the Undergraduate Teaching, Learning, & Outreach team, which supports early-career undergraduate students through in-person and online instruction. The team introduces students to fundamental concepts in information literacy (e.g., understanding, finding, and evaluating academic research) and to the Libraries spaces, services, and resources critical to their academic success.

In this role, the ULS delivers in-person instruction and works closely with the Digital Teaching & Learning Librarian who directs our online learning curriculum as well as our suite of videos and interactive tutorials. With the opportunity for creative input, the ULS contributes to the development of engaging and effective digital learning experiences, exploring innovative ways to present information literacy concepts that resonate with students. The ULS is also responsible for collecting and analyzing data on the usage of our online instructional materials to guide improvements, retire outdated content, and create new resources.

Instructional technologies used in this position may include but are not limited to: Google Suite, Articulate Rise and/or StoryLine, Padlet, VoiceThread, Moodle, PlayPosit, H5P, and screencapture or tutorial creation software.

Outreach
As a member of the Undergraduate Teaching, Learning and Outreach team, the person in this position will represent the Libraries at occasional outreach events. These events provide an opportunity to introduce prospective and newly enrolled students to campus, ensuring they feel welcomed and supported in the Libraries. The person in this role will engage with students, helping them connect with key library resources that will be essential to their academic success.

Public Service
This position provides patron services to the campus community both in person at the Ask Us desk and remotely through online support. Responsibilities include providing basic research and reference support, guidance on building navigation, and technology troubleshooting with library-lended or -maintained devices. This role also involves supervising student employees at service points to ensure smooth operations. Additionally, the person in this position will collaborate with colleagues across the Student Success Division to maintain consistently high-quality customer service. Observations from these interactions-particularly regarding areas where students struggle-will help inform ongoing curriculum development to better support undergraduate learning.

This position is open for current NC State Employees only, permanent or temporary.

N/A

Please complete the required application fully and attach a cover letter, resume, and contact information for four (4) current professional references.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

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