Patient Liaison l Full-Time

Scheduled Weekly Hours:

Join Our Team at Gundersen Health System - Where Love + Medicine Meet

Are you passionate about helping others feel seen, heard, and cared for? Join our dedicated team as a Patient Liaison, where your empathy and attention to detail will make a real difference every single day.

What's Available:

• 1.0 FTE (40 hours/week)

• Shift: 8 or 9 hours shifts between 5:30 AM - 11:00 PM including weekend rotation

• This position will have a home base of Whitehall with travel to Blair, Mondovi and Independence depending on clinic need

What You'll Do

• Partner with Clinicians, Nurses, and Medical Assistants to ensure smooth patient registration and scheduling

• Collect payments and verify information with accuracy and empathy

• Deliver exceptional customer service both in person and over the phone

What You'll Get

• Starting pay of $17.55/hour + more for experience!

• A welcoming, close-knit small-town community

• Tuition reimbursement to support your growth

• A generous benefits package

• Career development opportunities within a respected healthcare network

What You'll Need

• High School Diploma or equivalent

• At least 1 year of experience in an office setting with customer service responsibilities

• Proficiency in Microsoft Office and general computer skills

About Emplify Health

Emplify Health is a partnership between Bellin Health and Gundersen Health System-two of the Midwest's most trusted healthcare providers. With 11 hospitals and over 100 clinics across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula, we're committed to delivering exceptional care and advancing medical education.

Mission: Together, we inspire your best life by relentlessly caring, learning and innovating.
Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities.
Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer