New

Manager Nurse Quality

Children's National Medical Center
United States, D.C., Washington
Nov 12, 2025
Description The Manager, Nursing Quality will manage the day-to day operations of the Nursing Quality Program. Responsible for the operational success of the Nursing Quality Program and assist in defining strategy/direction in accordance with national standards and Children's National Hospital standards and administrative policies. Lead nursing staff in assessment of systems, identification of nurse sensitive measures, and implementation of performance improvement methodology and evidence-based practice to improve nursing outcomes. Lead and facilitate quality improvement activities related to nursing. Provide data collection, aggregation, and analysis expertise. Work in collaboration with nursing leadership teams to support the plans, development, implementation and evaluation of nursing quality outcomes. Facilitate Nursing Quality Activities within the division of Patient Care Service. Lead and/or support the development of New Nursing Quality Indicators. Facilitate and lead Quality Improvement teams. Partner with the Executive Director of Nursing Quality, Professional Practice and Director of Nursing Science to elevate the quality of nursing practice, using Quality Indicator outcomes data. Lead the translation of information obtained through Quality Improvement activities into Research studies as a method to formulate new knowledge. Assume responsibility to achieve objectives and commitments related to Nursing Quality and hold staff to the same standards. Hire, train, develop, and direct assigned staff to meet operational objectives related to the Nursing Quality Program. Qualifications Minimum Education Doctor of Philosophy (Ph.D.) MSN and Doctoral Degree. (Required) Minimum Work Experience 7 years (Required) Required Skills/Knowledge Comfort with use of computers, computerized technology and applications. Open to learning new software and web based applications. Required Licenses and Certifications Registered Nurse District of Columbia (Required) Functional Accountabilities Nursing Quality Oversee implementation, measurement, and monitoring of all nursing quality indicators and nurse sensitive indicators; coordinate data collection, aggregation, and analysis for all nursing quality indicators and nurse sensitive indicators Serve as a leader and resource for Nursing Quality Committee. Create and interpret the monthly Quality Report to Clinical Improvement and Nursing Research Council; participate on other nursing committees as appropriate. Ensure outcomes and practice improvements are shared with nursing at all levels and in multiple ways; monitor care outcomes in an effort to ensure gains are maintained. Actively participate in conferences and professional organizations related to Nursing Quality and Nursing Research; attend conferences/seminars as appropriate; communicate new information from such events to appropriate staff. Assist with the dissemination of Nursing Quality, EBP and/or Research with all professional RN's through new hire orientation, unit inservices and other forums. Performance Improvement Facilitate teams to utilize performance improvement methodology including: Process redesign, PDCA, PDSA and rapid cycle approach, FMEA, RCA and others. Design, develop, implement and evaluate performance improvement initiatives; use Excel, PowerPoint, Visio or similar software packages to present data, interventions and outcomes. Track and trend data to evaluate effectiveness of interventions; disseminate data internally through reports, rounds, and scorecards to facilitate decision-making and externally to national databases, such as NDNQI. Provide education on PI methods, benchmarking, and nurse sensitive measures; mentor staff in research and quality proposal development. Lead the translation of information obtained through Quality Improvement activities into Research studies as a method to formulate new knowledge. Collaborate with nursing and organizational leadership to implement Fiscal Year goals and other identified initiatives. Collaborate with members of the Regulatory Department and the Hospital's Performance Improvement Department. Magnet & Regulatory Serve as a liaison between Children's National and the National Database of Nursing Quality Indicators Act as NDNQI Site Coordinator ensures all NSI Maintain and share current knowledge of ANCC Magnet Recognitions NSI requirements and Empirical Outcome expectations Maintain and facilitate periodic updates and dissemination of Manget NSI clinical outcome, RN satisfaction and patient satisfaction scorecards Facilitate process improvement for key areas of data deficiencies (in collaboration with organization QI and and Service Excellence staff) Maintain a current knowledge of: 1) Trends and issues in health care, nursing practice, nursing education, nursing research, JCAHO standards 2) Organizational policies and procedures related to clinical practice and the legal implications for practice, education and research 3) Structure and hierarchy of the organization Maintain collegial, trust-based relationships with RN's and patient care services staff to assess organizational and interdepartmental project reactions periodically , and as assigned Contribute and advance scholarly nursing publication and promote opportunities for direct care staff to strategically engage in academic and scholarly opportunities to advance EBP , quality , Nursing Research, and clinical standards. Budget Contribute to development and monitoring of operating and capital budgets. Implement actions to facilitate budget requirement. Human Resources Management In collaboration with the Director of Nursing Research and Quality Outcomes, hire, train, develop and direct assigned staff to meet departmental objectives. Provide timely coaching and performance feedback. Deploy staff appropriately to meet business objectives. Organizational Accountabilities Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location : District of Columbia-Washington Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job : Management Organization : Surgery COE Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : Monday-Friday 7a-3:30p Job Posting : Nov 12, 2025, 4:59:11 PM Full-Time Salary Range : 97843.2 - 163072