Manager, Rehabilitation Services
Job Summary This is an outpatient position within UCSF Health Stanyan & Hyde hospitals Rehabilitation Services department.
Reporting to the Sr. Director for Patient Care Services, The Manager of Rehab Services is responsible for managing the operational functions related to therapy service provision in the specific clinical context/care setting, including patient experience, compliance, quality, safety, staff engagement, budgeting, patient access, and learning health system goals for Rehabilitation department. The incumbent provides leadership to the full staff of Occupational and Physical Therapists, Speech-Language Pathologists, Rehab Aides, and Administrative personnel. The Manager also provides direct supervision for the Clinical Supervisors.
The Manager for Rehabilitation Services evaluates and assures the quality of work performed in all clinical areas and resolves any issues that negatively impact the delivery of patient care. The incumbent oversees clinical and support staff development and educational programs; student, resident, and clinical fellow educational programs, and all performance and quality improvement activities and programs for the department. Further, the incumbent analyzes system and process barriers and engages in effective problem-solving techniques to optimize clinical staff and operational performance using A3 Thinking/Lean Management tools and techniques.
The Manager can evaluate the level of performance of routine and complex therapeutic intervention techniques within her or his therapy discipline (Occupational Therapy, Physical Therapy, or Speech- Language Pathology). In both administrative and clinical activities, the Rehab Manager will work with persons across the age continuum from diverse socioeconomic and cultural backgrounds. As a leader in the Department of Rehabilitation Services, the incumbent sets priorities in conjunction with the Director and follows through on assignments in an independent manner. The Manager is also responsible for facilitating change as Rehab Services and UCSF Health continues to grow. The salary range for this position is $203,900 - $216,400 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF Health Stanyan & Hyde hospitals, and associated outpatient clinics, are now part of UCSF Health. This addition gives us the opportunity to offer primary and secondary care in more places and increases UCSF Health's ability to care for patients with complex medical needs. Combining community care with academic medicine makes convenient, comprehensive care easier to access for all our patients.
At UCSF Health Stanyan & Hyde, we provide Rehabilitation services primarily to adult and geriatric inpatients, working with a multidisciplinary care team to improve the function and cognition of patients in our primary and secondary acute care hospitals, inpatient rehabilitation facilities, and ambulatory clinics.
The Department of Rehabilitation Services at UCSF Health provides Occupational, Physical, and Speech- Language and Dysphagia Therapy for patients across the age continuum in UCSF Health acute care hospitals, inpatient rehab facilities, and outpatient locations throughout San Francisco.
The Department's foundation is our organizational mission - Caring, Healing, Teaching, and Discovering. Rehabilitation Services provides direct and indirect care that is safe, timely, effective, efficient, equitable, and patient-centered, aimed at alleviating physical and cognitive impairments for our patients across the healthcare continuum. The Staff and Rehabilitation professionals of our department work individually and collaboratively to serve this purpose while also committed to clinical training and research to advance the Rehabilitation practice. Required Qualifications
- Bachelor's degree in related rehabilitation service
- California license in related rehabilitation service (OT, PT, SLP)
- Clinical practice knowledge and applied background in a rehabilitation service. Applies knowledge of industry best practices in patient diagnosis and treatment to improve clinical workflows.
- Minimum 8 years of clinical work experience in a related care setting.
- Minimum 2 years of Supervisor or Manager experience
- Knowledge of medical center, HR and UC policies and processes. Knowledge of relevant federal, state and local laws and regulations and application to rehabilitation industry, patient
- care, equipment management.
- Leadership skills in employee supervision and HR administration to effectively lead and motivate others. Conflict resolution skills to resolve personnel issues and counsel assigned staff to develop cooperative working relationships.
- Demonstrated ability to effectively manage multiple priorities in a complex, challenging environment. Demonstrates adaptability and flexibility, anticipates and effectively handles change.
- Ability to organize division operations in an efficient and effective manner through improving rehabilitation processes, procedures, and systems.
- Interpersonal skills to maintain professional relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff.
- Proven analytical abilities and problem solving skills to quickly evaluate complex issues and identify options for resolution. Demonstrates sound judgement.
- Verbal and written communication skills to identify the best way to communicate with patients and educate them on their treatment. Demonstrated abilities to actively listen, persuade, advise, and counsel.
- Ability to collaborate within and across departments to integrate daily rehabilitation patient care activities and resolve problems.
Preferred Qualifications
- Master's or Doctorate in related rehabilitation service
- MHA, MBA, or related degree
- Advanced user of internal patient care documentation technology. Knowledge of available information technology software in the industry.
License/Certification
- California license in related rehabilitation service (OT, PT, SLP)
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values
Our values statement - our guide to the individual and organizational behavior we expect - is embodied in the acronym PRIDE: P for Professionalism, how we conduct ourselves and our business
R for Respect for our patients, families, ourselves and each other
I for Integrity, always doing the honest, right thing
D for Diversity, understanding and embracing the diverse beliefs, needs and expectations of our patients, community and employees
E for Excellence, what we strive for in everything we do Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20 For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Job Code and Payroll Title 006600 REHAB SVC MGR 1 Job Category Allied Health, Rehabilitation Services Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA |
University of California - San Francisco Campus and Health
Nov 12, 2025