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GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, facade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements.
- Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate.
- Serve as a technical resource with expertise in roofing systems.
- Perform detailed take-offs from construction documents to support accurate proposals.
- Travel to project sites as needed for proposal development and validation.
- Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements.
- Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals.
- Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements.
- Identify and contact suppliers and subcontractors as needed for inclusion in estimates.
- Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays.
- Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope.
- Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details.
- Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person.
- Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes:
- Proper completion of services and related documentation.
- Safety training and documentation requirements.
- Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks.
- Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals.
- Demonstrate comprehensive knowledge of WTI services and deliverables.
- Participate in all required calls, meetings, and organizational communications.
- Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor.
CERTIFICATES, LICENSES, REGISTRATIONS:
- 30-hour OSHA certification
- Registered Roof Observer (RRO) preferred but not required.
OTHER SKILLS AND ABILITIES:
- Qualifications:
- Prior supervisory skills and ability to manage people and tasks.
- Prior roofing experience, including patch and repair skills.
- Knowledge of Project Management, planning, and scheduling.
- Knowledge and experience monitoring and maintaining quality control.
- Functional computer skills.
- Safety training and OSHA knowledge.
- Understanding of budgeting and expense management.
- Competencies:
- Adaptable and willing to change with business needs.
- Professional and leads by example.
- Diversity awareness and ability to adjust to multiple personalities.
- Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management.
- Work independently, solve problems, and delegate assignments, such as quoting and pricing.
- Demonstrate a high degree of accountability and ethical behaviors.
- Excellent customer service and ability to build relationships.
- Other Requirements:
- Ability to travel out of town, including overnight stays.
- Must have reliable transportation and a valid driver's license.
- Ability to work weekends and/or holidays when needed.
- Ability to pass a pre-employment drug test.
- Ability to read, write, and speak English. Strong verbal and written communication skills.
- Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions.
- Ability to use estimating software, advanced take-off tools, and other computer programs.
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