Chief Program Officer

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

With a staff of 800+ and an annual budget of about $120M, CCH annually provides housing to more than 4,400 individuals or households in 23 properties with around 2,000 owned and managed apartment homes as well as additional transitional and recuperative care beds. The Coalition has five integrated health clinics and mobile and street health units serving approximately 15,000 patients annually.

CCH is headquartered in Denver while operating throughout Colorado. Due to its large affordable and supportive housing portfolio, CCH has a number of subsidiaries, housing corporations, and partnerships that are involved in the financing and holding of affordable housing.

Since our founding more than 40 years ago, the organization has earned state and national recognition for its integrated healthcare, housing and service programs. The Coalition's comprehensive approach addresses the causes of homelessness, as well as the consequences, offering critical assistance to around 20,000 individuals and families each year.

The Chief Program Officer(CPO), provides leadership, vision, direction, and management of CCH's multi-disciplinary Supportive Housing and Community Services teams, and assures the integration of quality client services through out these programs. The CPO duties include strategic oversight of current supportive housing and service programs, development of new initiatives, and strengthening of program infrastructure across CCH to sustain quality and support strategic growth. This position provides direct supervision to the Vice President of Supportive Housing, the Vice President of Community Services and the Executive Administrative Assistant.

The CPO serves as part of the Executive Team which has collective responsibility for ensuring high quality care in CCH housing and program services. The CPO leads and supports vice presidents and subsequent program directors in establishing and maintaining policies, procedures and protocols, as well as workforce support and planning. Responsibilities include maintaining and improving programming across all of CCH program and property locations, ensuring compliance with all local, state and federal grant requirements, participation in quality improvement initiatives, and delivering on strategic plan goals. Additionally, the CPO works closely with fellow Executive Team members to ensure the collaboration of integrated health, housing and support services within all CCH residential community and service sites.

Additional Requirement

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• As a member of the Executive Team, the CPO partners with the President and CEO to develop and implement both short and long term organizational goals, objectives and strategies that strengthen CCH's Supportive Housing and Community Services Programs while supporting the health and strategies of the entire organization.
• Directs senior managers and key stakeholders to drive program development and sustainability efforts in accordance with the CCH Strategic Plan.
• Champions organizational alignment and shared accountability across departments while ensuring Community Services and Supportive Housing operate as integral drivers of the Coalition's mission and strategic direction.
• Develops and oversees multi-million-dollar grant-funded budgets for large-scale state-wide Supportive Housing and Community Services programs. Ensuring strong fiscal oversight, adherence to funding requirements, and alignment with organizational priorities.
• Collaborates with Executive Team to coordinate shared initiatives and integrate program budgets into CCH's overall financial plan, ensuring housing, health and support services advance toward shared outcomes.
• Direct program leaders to ensure all programs within Supportive Housing and Community Services reflect evidence-based practices, respond effectively to client needs, and maintain the highest standards of quality, sustainability, integration, and regulatory compliance.
• Direct and inspire program managers to high performance and collaboration by setting clear goals, reinforcing accountability, and cultivating an environment where teams are empowered to innovate, grow, and deliver exceptional outcomes toward CCH's mission.
• Oversee Vice President and Program Director teams to successfully apply for and ensure successful implementation of grants received and compliance with all reporting requirements associated with grant awards/contracts to include subcontract agencies or agencies where MOUs exist.
• Leads with strategic visionto anticipate and respond to emerging community and client needs, shaping and advancing collaborative solutions.
• Informed by clients and staff, shapes and advances collaborative solutions with external stakeholders,partner agencies, policymakers, and funders in collaboration with the Executive Office, Advocacy, and Grant teams.
• Drives innovation and continuous improvement by fostering a culture of learning, creativity, and data-informed decision-making to shape priorities, allocate resources, and drive measurable client outcomes.
• In collaboration with Executive Team members, assures CCH evaluation efforts meet high standards and competencies as required by state, federal and other funding/grant guidelines through quality assurance and outcomes for each program using routine evaluation techniques and activities. Ensures that program activities conform to grant requirements, as well as CCH policies and procedures.
• In conjunction with the President and CCH philanthropy staff,participates in fundraising and grant writing to ensure continued financial support for the effective operation of the programs and organization.
• Performs other job duties as assigned.

Qualifications Summary

• Knowledge of budgeting within a government grant funded environment
• Knowledge of factors that contribute to homelessness
• Excellent interpersonal skills necessary to interact with and influence diverse stakeholder groups and individuals to drive successful outcomes
• Superior problem-solving skills necessary to strategize, organize, plan and execute the full scope of programmatic activities
• Exceptional soft skills such as collaboration, relationship-building, communications, listening, negotiation and diplomacy
• Ability to work well with people and achieve results within adverse demographic and vast cultural backgrounds and professional experience while maintaining inclusive and collaborative leadership
• Ability to interact comfortably and empathetically with those who are impoverished or without housing
• Ability to prioritize multiple responsibilities, work independently and with autonomy and exercise professional judgment
• Ability to prepare and communicate information for an informed and well-functioning management team supporting team member communication
• Leads the team in a way that models the CCH mission and values, appreciates team member contributions, and celebrates the work achieved together
Education and Experience
• Bachelor's degree in business, social services or other related field required. Clinical education or Master's degree welcomed.
• 10+ years experience managing multi-million dollar organizational or program budgets
• 5-10 years experience supervising a multi-disciplinary senior management team to drive organizational goals
• 10+ years experience managing multiple housing and/or human services programs simultaneously for a minimum of ten years, fifteen years preferred.
• 5-10 years experience/expertise in evaluating, developing and sustaining housing, health care or support services programs, integrated approach preferred
• Extensive experience leading and developing executive or senior management teams
• Demonstrated experience hiring and developing staff,coaching,evaluating performance,setting goals, and measuring success.

$185,000 - $230,000 a year

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.