Driver License Examiner Assistant - Whitehall

NOTE: This posting will close on NOVEMBER 28, 2025 or after 30 applications are received, whichever occurs first.

If you are enthusiastic about customer service and looking for an entry-level role that can lead to a fulfilling career, the Department of Transportation has a fantastic opportunity for you. We are in search of a committed Driver License Examiner Assistant who will play a vital role in improving highway safety by assisting customers at the Driver License Center. Apply now to make a significant difference in the lives of your fellow Pennsylvanians, contributing not only to highway safety but also to fraud prevention!

In this position, you will deliver essential driver licensing services to the public. Your responsibilities will include greeting customers professionally, verifying their identification, assisting with application forms, and entering data into online driver license systems. You will also supply relevant forms and informational brochures based on customer needs. Additionally, you will administer standardized knowledge tests to evaluate applicants' understanding of motor vehicle laws and traffic regulations, as well as conduct vision screenings using a telebinocular instrument.

It is essential to accurately input test results and customer application data into online systems while being knowledgeable about the services provided, including the requirements for obtaining REAL ID and non-REAL ID products. You will address inquiries related to driver's license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver's licenses, ensuring that customers are well-informed about the various restrictions and endorsements associated with these services.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel to other Driver License Centers when needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.