Material Support Representative

STS Technical Services is hiring a Material Support Representative in Ft. Lauderdale, Florida. This role calls for someone who knows how to move information, solve problems, and keep a fast paced operation running clean. If you thrive on structure, communication, and process improvement, you will fit right in. The work is detailed. The expectations are high. And the impact you make will be felt across the entire repair management workflow.

We are seeking a highly skilled and motivated Repair Management Specialist to join our team. The ideal candidate will have a proven ability to lead process improvements and communicate effectively with both internal and external stakeholders. This role requires a proactive individual with a data driven mindset and advanced technical skills to support the Repair Management team and drive operational efficiency.

• Follow up with vendors to obtain repair quotes.
  
• Interaction with vendors and internal areas to dispute quotes.
  
• May need to generate Purchase Orders according to company policies.
  
• Assist the Repair Management team with the activities of the area
  
• Interact internally and externally to expedite repaired parts return to the company and its customers.
  
• Support meetings and conference calls related to the Repair Management activities.
  
• Support the Repair Management team and leadership with reports.
  
• Work to solve discrepancies related to the repair management activities and paperwork.
  
• Participate in special projects Kaizen.
  
• Update operational systems with repair information.
  
• Continually seeks opportunities to improve process flow and work efficiency.
  
• Performs other tasks related to the Repair Management team as requested periodically.
  
• Structure processes aiming for simplicity through automation of routines and tasks.
  
• Implement manage and serve reports and visibility for the after sales repair and asset management area with high availability.
  

Education:

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  High School Diploma minimum

  
  

Experience:

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  Generally at least 3 years of customer service experience or supply chain and procurement

  
  

Knowledge Skills and Abilities:

• Assignments require basic knowledge of a technical or functional area
  
• Rapid learning and application of new information and concepts within the functional area takes place
  
• Aeronautical familiarization desirable
  
• Strong communication and analytical skills with the ability to lead discussions and drive process improvements
  
• Data driven mindset capable of performing complex data analyses and presenting results clearly and concisely
  
• Demonstrate negotiation techniques and customer service abilities
  
• Organized and detail oriented
  
• Team player
  
• Comprehends value based management fundamentals Shareholder Satisfaction x Customer Satisfaction x Employee Satisfaction and employment law
  
• Proficient in Outlook internet browsers Microsoft Office Word Advanced Excel and PowerPoint SAP
  
• English language fluency
  

Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA EPA State and Federal regulations.

• Commitment to company values and compliance with department norms policies directives and procedures
  
• Incorporates Lean and P3E processes and concepts into daily activities
  
• Strive for continuous improvement of processes and procedures
  
• Honors and protects confidential and proprietary documents and information
  
• Satisfies work schedule requirements
  
• Performs other duties as assigned
  

STS Technical Services is a top tier staffing firm that partners with leading aviation manufacturing industrial and defense organizations. We connect skilled professionals with long term career opportunities that value precision accountability and expertise.

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