Manager, Accounts Receivable

Manages the Accounts Receivable unit, overseeing staff assignments, training, workload evaluation, daily processing, and special projects

Evaluates workflow processes, recommends and implements procedural and system changes to deliver quality service to the department's customers

Maintains responsibility and control over accurate and timely posting of all accounts receivable, including the posting of live checks, lockbox checks, and credit card payments in accordance with cash flow and commercial credit guidelines

Oversees both prepaid (manual) and automated processes for deductions from claims checks for both voluntary and involuntary (past due) accounts

Ensure collections processes are documented and consistently followed

Contributes to cash flow optimization by executing strategies to reduce outstanding receivables and operational costs

Oversees credit check process for non-company accounts

Partners with business owners and Sales teams across all Lines of Business to ensure process and policy alignment

Performs complex account reconciliations and handles customer escalations as necessary

Collaborates with Finance Systems Analyst and SAP COE team on Accounts Receivable system upgrades, fixes, and enhancements

Assures effective communications are maintained within the department and externally. Conducts staff meetings at regular intervals

Monitors Accounts Receivable specific metrics for operational decision making and performance management purposes

Assists with the development of the unit budget and monitors expenses to ensure costs are within established levels

Job Specifications

Typically has the following skills or abilities:

Bachelor's degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports

ERP (SAP) experience preferred

Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines

Excellent organizational and planning skills

Excellent written and oral communication skills

Excellent verbal and written communication skills

Ability to effectively communicate to a variety of audiences

Strong organizational skills, accuracy, and attention to detail

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

Clean credit history as reported by credit report

Domestic travel, as needed

Preferred Skills

Expert understanding of Accounts Receivable

Experience working with SAP S4 Hana

Data-driven decision making

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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