Program Manager - Jordan House (LICSW/LPC)

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $71,510.00 to $75,618.90 and may be commensurate with experience.

Position Description: The Program Manager oversees the clinical treatment of crisis stabilization clients from screening/admission through discharge. Supervises Behavioral Health Technicians to ensure their skill development as well as quality of client services. Provides for continuity of care with external treatment team members and referral sources.

Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients.

Schedule: Monday - Friday 8:00am - 4:30pm with one remote day per week; on-call after hours required

Required: Master's Degree; 3-5 years' experience in Mental Health treatment services

Required License/Certification: LICSW or LPC by the District of Columbia Department of Health; CPR/First-Aid, Driver's License

Expected Contributions: Program Management

• Utilizes a trauma-informed care approach in every aspect of client care.
• Provide comprehensive clinical oversight for client treatment, ensuring that screening/admission, treatment planning and discharge planning are in alignment with low barrier, high quality care.
• Provide clinical guidance and support for staff through individual and group supervision and in-the-moment training opportunities.
• Review, audit and sign off/release documentation in clients' charts for accuracy, compliance with regulations and best practices.
• Participate in rotating on-call supervisor schedule to support staff outside of regular business hours.

Expected Contributions: Clinical Treatment Services

• Provide clinical support to clients as needed or assigned
• Perform clinical screenings and assessments at intake, discharge, and as clinically indicated
• Complete authorizations and requests for extensions of treatment and care in Comagine system
• Coordinate and participate client treatment team meetings
• Provide emergency crisis support to clients, as required
• Review and approve billable clinical notes, assessments, and clinical documentation completed by BHTs and Care Coordinator
• Coordinate SUD and RSS support and services with SUD team for clients with Co-Occurring disorders
• Ensure quality and accuracy of resident treatment documentation
• Coordinate SUD and RSS support and services with SUD team for clients with Co-Occurring disorders
• Assist with critical incident debriefs and resident care transitions
• Support discharge planning and post discharge coordination with Clinical Care Coordinators

Supervisory:

• Ensure appropriate staffing levels, evaluate, hire and train new employees.
• Contribute to budget development and ensure budget complies with SOME's financial reporting requirements.
• Contribute to strategy development and strive to improve departments performance and functions; assist in the development of standards and goals as appropriate.
• Schedule staff work hours as needed and monitor for time and attendance; approve timecards and requests for leave.
• Provide coaching and training for all staff, assist staff with work processes, and policies and encourage opportunities for professional development.
• Ensure billable services are processed in compliance with SOME regulations and other relevant regulatory bodies.

Knowledge, Skills, and Abilities:

• In-depth knowledge of mental health issues, trauma-informed care and crisis intervention skills
• Action-oriented
• Analytical skills
• Time management skills
• Organized with an attention to detail
• Mission-driven
• Excellent verbal and written communication skills
• Proficient with MS Office, including Word, Excel, and Outlook

Reports To: Program Director, Jordan/Mary Claire House

Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Closing Date: Open Until Filled

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.