Director, Membership Engagement

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The Director of Membership Engagement, an individual contributor will lead strategic initiatives to grow and retain membership for Clarity Solutions, McKesson's ophthalmology-focused Group Purchasing Organization (GPO). This role is responsible for driving membership acquisition, engagement, and satisfaction through targeted outreach, relationship management, and value-based programs. The ideal candidate combines strategic thinking, strong relationship-building skills, and a deep understanding of healthcare economics and GPO operations. Clarity Solutions is redefining the ophthalmology GPO space by delivering cost savings, operational efficiencies, and clinical alignment. The Director of Membership Development will play a pivotal role in scaling this innovative platform and shaping its impact on independent practices nationwide.

Key Responsibilities

Membership Growth & Strategy

• Develop and execute a comprehensive membership recruitment and retention strategy aligned with Clarity Solutions' growth objectives.

• Identify and prospect potential members through market research, networking, and referrals.

• Create customized value propositions for independent ophthalmology practices and ambulatory surgery centers.

Relationship Management

• Serve as the primary point of contact for new members onboarding and orientation.

• Build and maintain strong relationships with physicians, practice administrators, and key stakeholders.

• Collaborate with existing members to enhance engagement and leverage referral opportunities.

Market Analysis & Insights

• Monitor industry trends, competitive landscape, and members' needs to inform strategy.

• Analyze membership data to identify growth opportunities and optimize engagement programs.

Sales & Business Development

• Conduct presentations and cost-savings analyses for prospective members.

• Partner with internal teams to operationalize membership offerings and ensure seamless implementation.

Collaboration & Governance

• Work closely with marketing, analytics, and supply chain teams to support campaigns and member communications.

• Provide input to the Physician Steering Committee and other governance bodies to align membership initiatives with clinical priorities.

Reporting & Metrics

• Prepare regular reports on membership growth, retention, and engagement KPIs.

• Track ROI and ensure alignment with organizational goals.

Minimum Requirement

Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications.

Education

Bachelor's degree in business, Marketing, Healthcare Administration, or related field.

Critical Skills

• 8+ years of experience in membership development, sales, or business development within healthcare or GPO environments.

• Proven track record of meeting or exceeding growth targets.

• Strong understanding of healthcare economics, supply chain, and contracting models.

• Analytical and data-driven decision-making.

• Excellent communication and presentation skills.

Additional Knowledge & Skills

• Strategic planning and execution.

• Excellent communication and presentation skills.

• Proficiency in CRM systems and data analytics tools.

• Ability to work collaboratively across cross-functional teams.

• Knowledge of ophthalmology or vision care market is a plus.

• Relationship building and consultative selling.

• Leadership and team collaboration.

• Customer-centric mindset with a focus on delivering value.

Physical Requirements

• Home office environment.

• 30% travel.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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