New

Telecom Engineer

Genesis10
life insurance, 401(k)
United States, North Carolina, Charlotte
Dec 04, 2025
Genesis10 is currently seeking a Telecom Engineer with our client in the financial industry located in Charlotte, NC. This is a 12 + month contract position. Responsibilities: Develop of program schedules, program tasks, Communication materials for senior leadership, engineering documentation in relation to fast moving programs Partner with and communicate to technical resources while concurrently delivering presentation materials and program management details to C-Level Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management office Develop ROM/SOW quotes for projects for equipment placement and licensing Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests Directly support business initiated projects Direct and communicate with leadership on status of programs and open issues Provide local software and hardware support requiring complex integrated configurations in the areas of; Ribbon Client (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys Complete SIT testing, document results, develop and write scripts, MOP and low level designs for implementation and configuration of Ribbon Client, SecureLogix, Intrado E911 and associated integrations Participate in cross-functional teams and ability to work effectively in a geographically dispersed team Work under tight deadlines and high pressure environment Requirements: 10+ years telecommunications experience Knowledge of LAN/WAN communications, switches and routers Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, codecs Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis Experience in program communication and program management Excellent customer service skills including reporting, organization, written and oral communication and task prioritization Communication skills a must, PowerPoint, Visio, structured program updates Highly motivated and a self-directed Experience with configuration and support experience in a complex multi-layered network environment Excellent troubleshooting and analytical skills Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations Desired skills: BA or BS in Telecommunications, Data Communications or Computer Science 3-5 years of experience in LAN/WAN networking Pay range: $60.24 - $68.24 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.