Manager, Fleet Programs West Region

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role
We're looking for a detail-oriented leader to join our team as Manager, Fleet Programs - West. In this role, you will administer and manage Element's Last Mile Rental van pool program for half of a national fleet exceeding 10,000 vehicles. You will drive operational execution, financial performance, people leadership, and client satisfaction across a rapidly growing program. You will also collaborate across internal functional teams while providing strategic and operational updates to senior leadership.

What You'll Do

• Facilitate and administrate the Last Mile Rental (LMR) Program for the West region, including revenue and cost management, continuous improvement, and risk oversight.
• Ensure timely receipt, inspection, remediation, and enrollment of new vehicles into the LMR Program.
• Oversee program administration including preventative maintenance, registration renewals, warranty work, and related processes.
• Monitor and manage vehicle transportation and redeployment to ensure timely delivery and receipt to LMR stations.
• Partner with Technology Solutions to enhance LMR's digital platform and support operational efficiencies.
• Lead and develop a team of 2-3 direct reports and approximately 50+ total team members, ensuring performance management, development, and accountability.
• Schedule and oversee corrective mechanical and body repairs with third-party vendors while managing maintenance and repair cycle times.
• Engage with clients, vendors, and fleet personnel to maintain fleet health and achieve client objectives.
• Gather and interpret client sentiment to drive satisfaction, strategy, and program improvement while representing the LMR organization in reviews.

Basic Qualifications

• Bachelor's degree
• 1-3 years managing rental or fleet operations with understanding of repair, maintenance, inventory, and customer service.
• 3-5 years customer service or client account management experience in a B2B service environment
• Proficiency in MS Word, Excel, and PowerPoint.
• Ability to drive and be on your feet up to 8 hours.
• Availability on weekends and some holidays.

Preferred Qualifications

• Experienced in day-to-day management of a large rental van fleet.
• Knowledge of automotive manufacturing, repair, restoration, licensing, and transportation supply chains.
• Intermediate mechanical knowledge related to delivery vehicle operation.
• Sound financial acumen and financial planning skills.
• Process-oriented, organized, and focused on performance metrics.
• Due to the travel requirements (25-50%), candidates should have convenient access to a major airport in the western US.

Location: US Remote - West

The hiring base salary range for this position is $98,200 - $135,000 annually. Actual compensation within this range will depend on knowledge, skills, experience, internal equity, and market alignment. This range applies only to candidates hired to work within this geographic location; compensation for hires in other locations will reflect the ranges specific to those markets.

What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

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