New

Patient Access Manager

TEKsystems
$75,000.00 - $85,000.00 / yr
paid holidays, 401(k), employee discount
United States, North Dakota, Dickinson
Dec 06, 2025
Job Title: Patient Access Manager Location: Dickinson, ND Schedule: Full-Time \| Rotating On-Call Every Other Weekend Experience Level: Intermediate Position Overview The Patient Access Manager serves as the on-site leader overseeing all patient registration and access functions across five key entry points: Emergency Room, Radiology, Main Registration, Lab, and Medical Office Building. This role manages a team of approximately 20 direct reports and is responsible for ensuring operational excellence, compliance, and superior patient experience. The ideal candidate will demonstrate strong leadership, organizational skills, and the ability to thrive in a fast-paced healthcare environment while driving performance metrics and fostering staff engagement. Key Responsibilities * Oversee daily operations for all registration and patient access areas, including pre-service and point-of-service financial clearance activities. * Rotate on-call responsibilities with Team Lead every other weekend. * Manage staffing activities: hiring, training, scheduling, performance evaluations, and staff development. * Mentor supervisors and ensure team engagement aligned with organizational mission and goals. * Monitor and manage operational metrics to meet Service Level Agreements (SLAs), budgetary guidelines, and compliance standards. * Assist in short- and long-term planning for registration processes and implement action plans as needed. * Enforce departmental policies and contribute to policy development in accordance with hospital and corporate guidelines. * Communicate effectively with staff, leadership, and hospital executives regarding performance, challenges, and solutions. * Actively practice budget and cost management strategies. Required Skills & Qualifications * Strong leadership and supervisory experience, including interviewing, hiring, training, and performance management. * Excellent customer service skills with the ability to resolve issues effectively. * Proficiency in EMR/EHR systems and general healthcare technology. * Exceptional organizational, analytical, and communication skills (verbal and written). * Ability to thrive in a dynamic, fast-paced environment and adapt to change. * Knowledge of healthcare registration processes and financial clearance preferred. Direct Reports: Supervisor, Patient Access Indirect Reports: Patient Access Representatives Reports To: Director (Onsite) Why Join Us? * Opportunity to lead a critical function in a respected healthcare organization. * Collaborative environment with strong support for professional growth. * Competitive compensation and benefits package. Job Type & Location This is a Permanent position based out of Dickinson, ND. Pay and BenefitsThe pay range for this position is $75000.00 - $85000.00/yr. - Medical, dental, vision, disability, life, and business travel insurance - Manager Time Off - 20 days per year - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Workplace TypeThis is a fully onsite position in Dickinson,ND. Application DeadlineThis position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.