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Field Services Lead (CTL) - Roanoke Transport - FT

Carilion Clinic
paid time off, 403(b)
United States, Virginia, Roanoke
1212 3rd St (Show on map)
Dec 10, 2025

Job Title: Field Services Lead (CTL) - Roanoke Transport - FT

Description Employment Status:Full time Shift:Night (United States of America) Facility:431 McClanahan St SW - Roanoke CP09 Carilion Medical Center.
Requisition Number:R156806 Field Services Lead (CTL) - Roanoke Transport - FT (Open)
How You'll Help Transform Healthcare:The Field Services Lead has direct supervision of emergency medical service personnel. The Field Services Lead has frequent contact within and outside Carilion Transportation Services, with patients and their families and other medical and local providers. Work environment includes office space as well as field duties, in providing patient care and supervision of staff. High physical demand in lifting and extricating patients. The Field Services Lead participates in budget process.

#EMSHeroes

All of our driving positions do require that you provide a copy of your current driving record and meet driver eligibility requirements.

The Field Services Lead rate starts at $27.70, with credit for experience.A $10,000 sign-on bonus is available for external candidates who meet applicable guidelines.

The Field Services (ER) Lead

  • Maintains daily field supervision of staff and equipment for direct patient care.

  • Trains and evaluates new employees to become familiar with what is expected in their job performance.

  • Stays informed in insurance billing and guidelines and provides assistance to staff as needed.

  • Coordinates transports between CTS units and dispatch center when needed.

  • Collaborates with and supervises personnel in direct patient care.

  • Actively participates in development of public relations and marketing programs.

  • Plans and schedules crews to meet staffing needs.

  • Plans and coordinates in-services and continuing education programs for staff.

  • Acts as a liaison with other allied healthcare professionals.

  • Maintains Emergency Medical Services standards of care and performs patient care as needed.

  • Administers life support care and transport to patients in pre-hospital settings as authorized and directed by physician.

  • Performs a variety of skills related to acute and non-acute settings in ground and/or air transport.

  • Responds to medical emergencies in a 911 setting and protects life and administers cardiac and trauma support when needed.

  • Administers initial treatment at emergency scene, assesses patient response and makes adjustments as needed.

  • Gathers and analyzes information and uses reason when dealing with emotional topics.

  • Manages difficult customer situations and maintains confidentiality.


What We Require:

Education: High school or equivalent required.

Experience: At least one year experience as EMT-Intermediate or Paramedic required.

Licensure/Certification: Must be certified as an EMT-Intermediate/Cardiac Tech or Paramedic in the State of Virginia. AHA BLS-HCP and ACLS required.

Other: Must maintain continuing education hours to meet re-certification status as required by state and national standards. Good computer skills. Good communication skills.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

JAMIE RATLIFF

Recruiter Email:

jsratliff@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies


Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training


Please see job description

PI280491306


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