Regional Traffic Management Center Operator

Are you a calm and collected decision-maker with a knack for technology and a motivation to contribute to public safety? Would you thrive in a 24/7 operations environment where your actions would directly impact thousands of travelers? If so, the Pennsylvania Department of Transportation (PennDOT) is eager to welcome a diligent and reliable Regional Traffic Management Center Operator to join the Traffic Unit team within Engineering District 2-0. Apply today to embark upon a fulfilling career path where you will be on the frontline of ensuring efficient and safe movement across our region!

As a Regional Traffic Management Center Operator, you will utilize Intelligent Transportation Systems (ITS) and advanced incident management techniques to maintain the flow of traffic, minimize delays, and provide life-saving information to travelers. You will be responsible for maintaining constant vigilance while monitoring a diverse range of cutting-edge tools such as CCTV video feeds, 911 CAD WebView's, P25 radio communications, police and fire scanners, and incident detector devices. When incidents occur, you will promptly assess the situation to determine the area of influence and make independent, critical decisions regarding appropriate incident management. Within this crucial role, you will also be tasked with activating AMBER Alerts and MEPA Alerts as directed by the state police, in addition to notifying necessary maintenance personnel of highway incidents or weather conditions that may present an imminent danger to the public.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly
• Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.
• Work hours are irregular and may be required to work varied shifts due to 24/7 operation.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $45,907.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.